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General Manager

1 month ago


Los Angeles, United States Moss & Company Property Management Full time

Moss & Company is currently looking for an General Manager for one of properties in Los Angeles (Koreatown) with extensive experience residential/multifamily specifically lease up/new construction properties, supervising a team, and taking care of the company asset(s). We are looking for a dynamic energetic individual that enjoys working and being part of the property management world. We are an exciting company to be part of as we are growing tremendously.


The Property

Sage LA is a 490-unit new construction/lease up property with complete amenities such as fitness center, music studio, recreation room, clubhouse, subterranean parking, pet play area, game room, media center/movie theatre and 24/7 concierge services.


The Position

As the General Manager, you are a team builder and leader who provides support, mentorship and direction to ensure high level of Employee and Resident Engagement.


You are responsible for meeting the Owner’s asset performance expectation, providing a superior level of customer service to residents, guiding and mentoring your team, and making innovative ideas that would bring positive impact to the day-to-day operations of the property.


This position is responsible for, but not limited to, the following:

  • Responsible for the day-to-day operations of the community;
  • Leads and manages rental activity efforts including traffic, move-ins, system updates of available units;
  • Maintains high occupancy level through effective resident retention strategies and activities; lease renewal efforts, etc.;
  • Handles and address resident requests and concerns;
  • Oversees rent collection and expense control;
  • Coordinates and oversees maintenance tasks and requirements of the property;
  • Assists with payables/receivables and other accounting activities, if and when needed;
  • Assists in budget preparations, variance analysis, and other financial reporting review (if needed);
  • Conducts regular property inspections/walks and takes appropriate actions to resolve and address property needs and safety concerns;
  • Stays abreast of industry & market changes/updates and comps within the property proximity;
  • Ensures that resident notices are delivered within established guidelines and are in compliance with related Fair Housing, local, states, and federal laws;
  • Perform other functions/tasks as may be required by the position and/or directed by the supervisor and/or required by the position.


Professional Requirements

  • Three years of property management experience/as a Multi-family Property Manager with more than 500 units
  • Must have lease ups experience
  • Must have proven experience in building and guiding a team
  • Knowledge of Yardi software/Yardi CRM
  • Excellent leadership skills
  • Proficiency in using property management software preferable Yardi
  • Excellent communication and organizational skills
  • General office experience; Proficiency in Google Suite required
  • Ability to interact effectively with prospects, residents, peers and management
  • Excellent customer service skills
  • Must be extremely organized, oriented and able to multi-task
  • In-depth knowledge of real estate laws, regulations, and market trends
  • Ability to lead and guide a team


This position comes with a free apartment and generous commission package.


We are an equal opportunity employer