Technical Operations Manager

As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company. Position Summary:. We are seeking a strategic and technically proficient Technical Operations Manager to support and enhance the performance of Hanwha Convergence Operations & Maintenance (O&M) Division. This role is responsible for analyzing O&M operations, optimizing productivity and efficiency, and driving continuous improvement through SOP development and performance insights. The ideal candidate will serve as a key liaison between field operations, business development, and R&D teams to ensure operational excellence across all solar O&M initiatives.Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates.Essential Duties and Responsibilities: Team Leadership & Department OversightLead and manage the Technical Operations Group, including direct supervision of group members.Define team objectives, allocate tasks, and ensure efficient collaboration across functions to support O&M operations.Oversee professional development, performance evaluations, and resource planning for technical staff.Operations Performance & Process ImprovementAnalyze overall O&M operations, productivity, and efficiency within Hanwha Convergence’s O&M Division.Oversee and manage key performance indicators (KPIs) for power plant performance (Availability Guarantee, Performance Ratio and more), ensuring alignment with internal targets and customer expectations.Establish standard operating procedures (SOPs), performance objectives, quality control standards, and operational policies.Coordinate with internal business development and O&M teams to drive improvements through performance analysis.Field Operations & Commissioning SupportLead implementing O&M Contract obligations on performance reports.Work closely with the Remote Operations Center (ROC) for the implementation of daily customer reports and updates.Coordinate field operations and support the commissioning process for new solar PV, BESS plants and facilities.Analyze system integrity and operational efficiency, underperformance issues for customer-owned assets.Lead and support O&M analysis projects and assist corporate clients in implementing system and technology updates.Technology & Trend AnalysisConduct technology trend analysis related to utility-scale O&M and green energy control systems.Facilitate technical feedback between Hanwha Convergence field teams and the R&D team at headquarters to drive continuous improvement in service quality.Technical Marketing & Customer InterfaceSupport business development teams with data-driven insights related to customer O&M needs and expectations.Assist in preparing technical recommendations, performance reports, and business development proposals.Collaborate with customers’ technical teams to ensure alignment between their operational goals and Hanwha Convergence’s service capabilities. Education and/or Experience Requirements: Bachelor’s degree in Engineering, Renewable Energy, or a related technical field preferred.Experience leading technical teams or overseeing cross-functional project teams is strongly preferred.5+ years of experience in solar energy, BESS operations, technical analysis, or O&M coordination.Familiarity with PV, BESS systems, commissioning processes, and performance analysis tools.Strong communication, organizational, and cross-functional coordination skills.Proficient in Excel, project management tools, and data reporting platforms is a must.Working knowledge of industry standards, codes, and safety regulations (e.g., NERC CIP) is a plus.Ability to interpret SCADA data, performance KPIs, and generate actionable insights from large data sets.Self-motivated, proactive, and able to manage multiple priorities in a fast-paced operational environment.Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations.Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity. You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.