Position Title: Entertainment Director

Summary of Responsibilities: Designs and executes highly-personalized entertainment experiences for couples that result in "Best Day Ever" guest experiences.

Responsibilities in Detail

• Detailed Consultation: Conduct in-depth consultations with clients to capture their entertainment requirements, preferences, and vision for the event.
• Personalization and Cultural Integration: Brainstorm and propose unique entertainment elements that reflect the couple's personality, cultural background, and specific requests, ensuring a deeply personalized experience.
• Concept Development: Collaborate with the couple to develop innovative and memorable entertainment concepts that align with their overall event desired outcome.

• Client Tours: Actively participate in client venue tours, showcasing the venue’s entertainment capabilities and offering insights on how entertainment can elevate their event.
• Sales Collateral Development: Develop and contribute to the creation of written and video materials that support the sales process, highlighting the venue’s entertainment offerings and success stories.
• Proposal Presentation: Collaborate with the sales team to craft tailored entertainment proposals and presentations, including visual and interactive elements that engage and inspire clients.
• Upselling and Cross-Selling: Identify opportunities to upsell additional entertainment services or packages that complement the client’s event vision.

• Detailed Planning: Develop comprehensive, minute-by-minute entertainment plans that align with the couple's vision and event schedule.
• Script Development: Create detailed scripts for the event, including timing for key moments, transitions, and special announcements, ensuring a smooth and cohesive experience.
• Rehearsal Coordination: Lead rehearsals with all performers and technical teams, ensuring everyone is aligned on timing, cues, and execution.

• Sound, Lighting, and A/V Management: Oversee all technical aspects, including sound, lighting, and A/V, to ensure they meet the event’s requirements and enhance the entertainment experience.
• Technical Team Supervision: Manage and supervise technical personnel, ensuring all equipment is set up, digitized music and video programmed and loaded, system tested, and functioning properly before the event.
• Event-Day Technical Coordination: Ensure seamless integration of all technical elements during the event, troubleshooting any issues that arise.

• Event Website Development: Oversee the creation and maintenance of the event website, ensuring it serves as a central hub for guest information, RSVPs, and updates.
• Invitation Distribution and Collection: Manage the distribution of invitations and the collection of RSVPs, ensuring timely and accurate guest responses.
• Data Integration: Integrate guest data from RSVPs into planning tools to support meal preparation, lodging, transportation management, and other logistical elements.
• Ongoing Communication: Coordinate ongoing communication with guests before, during, and after the event, ensuring they are informed and engaged throughout the entire process.

• Entertainment Execution: Coordinate and manage on-site entertainment, including reception activities, performances, guest games and activities, and interactive elements, ensuring everything runs according to plan and all guest needs are met.
• Master of Ceremonies: Serve as the Master of Ceremonies (MC) during the event, guiding the flow, maintaining energy, and engaging guests.
• Guest Interaction: Implement strategies to enhance guest engagement, ensuring a memorable experience for all attendees.

• Industry Trend Monitoring: Stay updated on industry trends, best practices, and innovative entertainment solutions to keep the venue’s offerings fresh and competitive.
• Innovation and Development: Continuously seek out new entertainment offerings and technologies, incorporating them into the venue’s portfolio to enhance the guest experience.

• Content Creation: Collaborate with the marketing team to develop promotional materials, including videos, brochures, and social media content that highlight the venue’s entertainment capabilities.
• Event Promotion: Actively participate in marketing events, open houses, and other promotional activities to showcase the venue's entertainment services to potential clients.
• Brand Enhancement: Contribute to the overall branding and positioning of the venue by highlighting its unique entertainment offerings.

• Debriefing and Analysis: Conduct post-event debriefings with the team to assess the success of the entertainment program, identifying strengths and areas for improvement.
• Client Feedback: Gather and analyze feedback from clients and guests to refine future entertainment offerings and enhance overall service quality.
• Process Improvement: Continuously update checklists, processes, and best practices based on lessons learned, ensuring ongoing improvement in the delivery of entertainment services.

• Experience Tailoring: Team with the Hospitality Services Director to ensure the entertainment program is designed to enhance the overall guest experience including pre-event communication, initial reception, background music, games, programmed and ad-hoc activities, and departure management. Each activity should be tailored to the unique needs and preferences of the couple and their guests.
• On-Site Management: Manage guest interactions and address any entertainment-related concerns during the event, ensuring a smooth and enjoyable experience for everyone.
• Feedback Analysis: Collect and analyze guest feedback to continuously improve the entertainment offerings and overall guest satisfaction.

Qualifications

- Bachelor’s degree in Entertainment Production, Hospitality Management, Theater Production, Acting, Business, or related field.

- Proven experience in entertainment, guest services, hospitality, or event management.

- Deep passion for producing individually crafted entertainment experiences.

- Experience as a master of ceremony and DJ.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Creative problem-solving skills and attention to detail.

- Ability to work flexible hours, including evenings and weekends.