Field Service Technician
1 week ago
Great Direct Hire Opportunity:
Job Description:
If you have technical skills and an excellent customer service mentality, then this position is perfect for you. This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products. You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them.
What We Offer:
- Competitive Pay Plans
- Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) plan with matching contributions
- Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
- Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
- An Exceptional Company Culture: Family-owned and operated business with over 30 Years of Engineered Excellence
Join our company and be part of a dynamic team dedicated to shaping the future of flow control solutions
Job Responsibilities:
- Travel to customer facilities to provide troubleshooting and repair
- Provide technical support to company's employees, distributors, and customers
- Assist the Quality/RMA Department with technical troubleshooting, emails, and documents
- Create and update technical marketing/published product offering documents
Ideal Experience/Minimum Qualifications:
- Generically, all areas described above in Job Responsibilities
- Electrical, pneumatic, and mechanical technical support
- Butterfly, ball, globe, pressure independent control valves
- Electric motor and pneumatic piston/diaphragm actuators
- Electrical control systems like PLC, BMS, Arduino and RaspberryPI
- Electrical multimeter, signal generator, and power supply
- Ethernet, BACnet, and Modbus networks
- Computer skills: MS Office applications (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software and other applicable software
- Able to Lift 50 Lbs. or less periodically
- Must have a valid driver’s license
- Permanent work authorization for the USA REQUIRED
Competencies:
- Must be self-motivated and have a willingness to grow their knowledge with the company's products, their functionality, and use
- Excellent oral and written communication skills
- High-energy, flexible, self-starter, hands-on, comfortable working individually and in a team environment to reach goals.
- Strong attention to detail
- Able to adapt to new situations
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