ServiceNow QA Analyst

1 week ago


Dallas, United States IDR, Inc. Full time

IDR is seeking a ServiceNow QA Analyst for a thriving healthcare client. If you possess a proactive attitude, excellent communication skills, and flexibility in adapting to evolving environments and processes, we encourage you to apply


** we cannot work C2C on this position **


Position Overview for the ServiceNow QA Analyst: This role is part of a critical project focused on enhancing homecare healthcare services. You will work within ServiceNow to support the development and optimization of workflows for a patient referral application. The project is progressing through key phases, with opportunities for expansion into future initiatives based on its success.


Top Skills:

  • 3-5 years' experience as a QA/BA in a ServiceNow environment
  • Understanding of UI functionality of ServiceNow.
  • Ability to capture and clarify user stories and document requirements as needed.
  • Ability to conduct smoke testing and build test cases.
  • Perform User Acceptance Testing (UAT) to validate functionality.
  • Background experience with healthcare applications/IT healthcare projects.


Nice to Have:

  • Familiarity with Agile methodology


What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture


Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row



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