Fractional IT Director

Our client, a fitness organization, is seeking an experienced Fractional IT Director with a well-rounded technical background and strong leadership abilities to join their team on a temporary, potentially temp-to-hire basis. This role will oversee a team of three IT staff, assess team strengths and development opportunities, and bring advanced expertise in WordPress, eCommerce, vendor management, and compliance. This position requires a deep technical acumen along with a high aptitude for learning and curiosity, a strong presence in mentorship, and a passion for documentation and SOP development.

Fractional IT Director Responsibilities:

Team Leadership & Mentorship:

• Lead and assess a team of three, identifying their capabilities, opportunities for growth, and areas to enhance their technical skills.
• Develop clear objectives and set end-to-end goals for ongoing projects, ensuring the team can progress in their careers.
• Provide hands-on mentorship and guidance, promoting a culture of learning and curiosity within the team.

Technical Project Management & Oversight

• Manage a range of projects, distinguishing between those with ongoing maintenance needs and those with set end dates.
• Troubleshoot new and existing website issues with WordPress (level 5 expertise) and oversee site updates and optimizations.
• Ensure that all software licenses are managed effectively, with accurate tracking of active licenses and their expiration dates.

eCommerce and Compliance

• Apply a solid understanding of eCommerce platforms (preferably Magento or similar), with knowledge of PCI compliance requirements.
• Work alongside stakeholders to ensure compliance standards are met and assess potential risks in current processes.

Vendor & Domain Management

• Evaluate vendor relationships, ensuring the organization receives the best value and service.
• Investigate and manage domain issues as they arise, ensuring the company's web presence is secure and properly maintained.

Technical Acumen & Infrastructure Support

• Possess generalist knowledge of DevOps (patch management, firewalls, cloud-based infrastructure).
• Understand Ruby code and be able to effectively communicate with developers, although not required to code extensively.
• Maintain high standards of documentation, creating and refining SOPs as part of regular duties.

Team & Process Analysis and Strategic Recommendations

• Conduct a thorough analysis of the current team structure and workflows, identifying gaps in skills, redundancies in tasks, and potential risks in existing processes.
• Provide strategic recommendations to improve team efficiency and reduce process redundancies, including the introduction of new processes, tools, or products that could enhance the team’s capabilities.
• Present a go-forward plan that supports both team and operational growth, ensuring alignment with organizational goals and industry best practices.

Operational Excellence & Compliance

• Conduct regular audits to identify and mitigate legal and compliance risks.
• Document findings, present a summary of compliance gaps, and recommend strategies to address these areas.

Fractional IT Director Qualifications:

• Minimum 10 years in IT leadership, with a track record of managing and mentoring technical teams.
• Advanced understanding of WordPress (level 5), eCommerce systems (Magento, Shopify), vendor management, DevOps basics, cloud infrastructure (AWS, GCP, Azure), and PCI compliance.
• Familiarity with Python, Ruby, JavaScript, and basic scripting languages.
• Working knowledge of cloud providers (AWS, GCP, Azure) and SQL-based databases (SQL, MySQL, PostgreSQL).
• Knowledge of data security, governance, and PCI compliance.
• Excellent verbal and written communication skills, able to bridge technical and non-technical discussions, and capable of presenting insights to executive stakeholders.

Preferred Skills:

• Familiarity with BI tools (Domo, Tableau, Looker) and CRM platforms (Salesforce, HubSpot).
• Experience in ETL processes and data warehousing.
• Working knowledge of Unix command-line, shell, and Git.
• Ability to troubleshoot and document solutions for infrastructure and software issues with attention to detail.

Perks & Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefit
• eLearning
• Education Reimbursement
• Ongoing Training & Development
• *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

To learn more about this Fractional IT Director opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.