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Training and Development Coordinator

2 months ago

Fairfax, United States Great American Restaurants Full time

Great American Restaurants has an award-winning collection of 14 restaurants and 3 bakeries in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Workplace by The Washington Post, consistently ranking in the top employers in the area for more than 10 years. The dedication of our people is what sets our company apart, offering the best hospitality to our guests and each other every day.

Great American Restaurants is seeking a Training and Development Coordinator to join the Support Center team. As the Training and Development Coordinator, you will support all areas of Human Resources as required, with a primary focus in the areas of training and development. Successful candidates will have fanatical attention to consistency and detail, be committed to excellence, always maintain a positive and professional demeanor, and be self-driven in their pursuit of continuous improvement. This full-time onsite position requires a 45–50-hour work week.

Benefits:

  • Competitive salary based on experience
  • 3 weeks Paid Time Off (PTO) to start plus 6 additional holidays
  • Medical, Dental, Vision, Long-Term Disability and Life Insurance
  • 401(k) with generous employer match
  • Monthly dining card
  • Gym and educational reimbursement
  • Incentive trips earned through performance

Responsibilities Include (but are not limited to):

  • Ownership and maintenance of Great American Restaurants’ training and development materials.
  • Ownership of the creation and maintenance of the Learning Management System content and user setup.
  • Facilitate the hourly training programs by supporting the restaurants in proper management of following training program design, training hours, classes, and meetings.
  • Assist in the coordination and execution of manager training and development programs, including writing training schedules, producing necessary training materials, tracking program completion progress, and coordinating/scheduling ongoing manager development classes.
  • Responsible for initiating feedback surveys for all aspects of hourly and manager training and development programs, compiling results, and sharing with leadership for strategic analysis.
  • Assist in the execution of hourly and manager orientation program, including providing all necessary training resources and supplies.
  • Ensure 100% compliance of Food Safety Certification requirements for all Managers. Facilitate ServSafe and other county specific testing to keep all manager certifications current.
  • Assist with New Restaurant Openings by creating training documentation, creating and facilitating testing, and organizing the tracking of all related labor.
  • Assist in the facilitation of on-site pre-employment testing for management and support center candidates.
  • Provide administrative support to the Director of Human Resources; assist with research, projects, etc.
  • Perform all Human Resources related duties as assigned.

Desired Skills and Experience:

  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred, or equivalent work experience.
  • Results oriented with demonstrated ability to organize, plan, and control project tasks and deliverables.
  • Highly motivated, self-directed, and results driven.
  • Exceptional communication skills (verbal and written), organizational skills, multi-tasking skills, and attention to detail.
  • Ability to represent the company with a high degree of professionalism and promote a positive company image.
  • High level of comfort with Microsoft Office programs and Learning Management Systems.
  • Experience with set up and implementation of Learning Management Systems a plus.


Great American Restaurants owns and operates 14 high volume, upscale casual restaurants and 3 artisan bakeries in the Washington, DC metropolitan area. Our locations include: Patsy’s American – Randy’s Prime Seafood & Steaks – Ozzie’s Good Eats – Jackson’s – Artie’s – Carlyle – Mike’s American – Silverado – Best Buns – Coastal Flats – Sweetwater Tavern