Apartment Community/Property Manager
3 weeks ago
The Property Manager will provide management and leadership to all property staff including hiring, training, performance management and employee development. We are looking for a proven leader dedicated to resident customer service and overseeing leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community. Our Property Managers create a positive and lasting influence on visitors, residents, and staff, and understand the importance of every interaction.
What You’ll Do
- Manage daily operations for the property and staff including security, maintenance, leasing, and property financials.
- Ensure compliance with Community Policies and lease agreements; respond to violations and communicate with the residents.
- Inspect the property on a regular basis to verify the condition of vacant apartments.
- Maintain office and resident files in a confidential and secure manner.
- Communicate with the Maintenance Supervisor and other maintenance team members regarding all aspects of property maintenance.
- Ensure all monies received on the property are deposited immediately and recorded daily while ensuring proper procedures are followed.
- Coordinate orientation and ongoing training programs for the property staff in conjunction with the Regional Manager and Maintenance Supervisor.
- Maintain and/or create a resident renewal program to encourage resident retention.
- Maintain compliance with all required permits for operating the property such as pool, spa, elevator, etc.
- Review general ledgers, review and approve all invoices, oversee all variance and other reporting.
- Maintain contract files and insurance certificates and monitor contract renewals.
- Ensure all rent and other charges are collected when due and posted on a timely basis.
- Ensure that legal notices are given, and deadlines are met concerning evictions, writs and attending court hearings.
- Immediately inform and refer any liability claims, legal complaints, or other violations to the Regional Supervisor and/or corporate office.
- Complete performance reviews of employees and assist with making recommendations for salary increases or advancement.
- Coordinate with the Maintenance Supervisor and attend safety meetings and training for property staff; monitor the use of proper safety precautions on the property.
- Report any workman’s compensation issues and/or employee incidents immediately to the Workers Compensation Carrier, management and HR following company procedures.
- Maintain current knowledge of the sub-market of the property, familiarity of competitors, and remain current on businesses and retail nearby that could impact occupancy and/or income of the property.
What You’ll Need
- Bilingual in English and Spanish required.
- Minimum 3 years of experience in the multi-family industry, prior experience as a Property Manager is preferred.
- A high school diploma or equivalent.
- Proficiency in Microsoft Office Suite and YARDI or similar industry standard programs
- Excellent customer service and interpersonal skills including the ability to establish relationships with colleagues, supervisors, guests, vendors, contractors, and the public.
- Ability to accurately perform intermediate mathematical functions.
What’ll Set You Apart
- CAM, ARM or CCRM designations are a plus as is a college degree.
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