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Case Manager

2 months ago


Denver, United States Lakeshore Talent Full time

Are you ready to be part of something truly impactful? Lakeshore Talent is thrilled to collaborate with a dynamic Denver-based nonprofit organization to offer you an extraordinary career opportunity as a Remote Intake Case Manager.


For consideration, you must live in Colorado as you will be making 20 - 30 customer/client visits per month.

This position pays $22.07/hr and offers a performance-based pay increase after 6 months, up to $24.52/hr.


Training is 6 weeks and is mostly remote.


What's in it for You?

  • Flexibility: Embrace the freedom of remote work with occasional in-person client interactions in the vibrant Denver Metro area.
  • Comprehensive Benefits: Enjoy fully paid medical benefits including health, dental, and vision coverage, ensuring your well-being.
  • Community Impact: Take pride in directly influencing positive change and empowerment within the Denver community.

Job Highlights: This is the first eligibility step to see if a person qualifies for long-term services and support. This position helps the member understand the process and steps needed to qualify for services and communicates outcomes related to eligibility. The intake case manager assists the members to determine the best services to meet their individual needs.


As an Intake Case Manager, you'll be at the heart of transforming lives and providing vital support to those in need. Your responsibilities will include:

  • Conducting thorough assessments to identify client needs and preferences, using a compassionate and personalized approach.
  • Collaborating with clients and their families to establish tailored care plans and achievable goals.
  • Facilitating care coordination and advocating for clients by connecting them with essential services and resources.
  • Educating clients on available benefits, programs, and services, empowering them to make informed decisions.
  • Monitoring client progress, ensuring satisfaction, and adjusting care plans as necessary for optimal outcomes.
  • Representing clients' interests in meetings and assisting with complaint resolution processes.

Qualifications:

  • A bachelor’s degree in a related field or five years of relevant experience, showcasing your dedication to human services or direct care.
  • Residency in or around Denver, Colorado, with a willingness to work remotely and engage with the community.
  • Commitment to safety and compliance, including background checks, and a clean driving record.
  • Possession of a valid driver’s license, motor vehicle insurance, and a reliable vehicle for work-related travel.