IT Vendor Manager

1 week ago

Roswell, United States Fusion Life Sciences Technologies LLC Full time

IT Vendor Manager (VMO) – Hybrid | Roswell, GADuration: 12 MonthsWork Model: Hybrid (Roswell, GA)Job OverviewWe are seeking an experienced IT Vendor Management Office (VMO) Manager to oversee vendor governance, performance, and strategic alignment across IT services. The ideal candidate will serve as the primary liaison between internal IT teams and external suppliers, ensuring service excellence, cost optimization, risk mitigation, and compliance with organizational and regulatory standards.Key ResponsibilitiesVendor Governance & StrategyDevelop and maintain vendor management policies, frameworks, and governance processes.Align vendor strategies with IT and business objectives to support digital transformation and operational efficiency.Contract & Compliance ManagementLead negotiation, drafting, and management of vendor contracts.Ensure adherence to SLAs, KPIs, and regulatory compliance (GDPR, SOC, ISO, etc.).Monitor and assess vendor compliance with security and risk standards.Performance Monitoring & ReportingImplement and manage vendor scorecards, dashboards, and standardized reporting.Conduct Quarterly Business Reviews (QBRs) and provide actionable performance insights.Analyze vendor trends and recommend improvements.Financial OversightManage vendor budgets, consolidated billing, and cost optimization initiatives.Identify opportunities for savings through rate benchmarking, competitive bidding, and effective contract structuring.Stakeholder EngagementServe as the primary point of contact for vendor escalations and issue resolution.Partner effectively with Procurement, IT, Finance, and Legal to support vendor lifecycle activities.Facilitate smooth onboarding/offboarding of vendors.Technology & ToolsLead automation initiatives and process improvements across the vendor lifecycle.Support or lead Vendor Management System (VMS) implementation projects (preferably Coupa).QualificationsBachelor’s degree in IT, Business Administration, or related field; MBA preferred.7+ years of experience in IT Vendor Management, IT Procurement, or Supplier Governance.Strong hands-on experience with VMS tools (Coupa preferred).Excellent negotiation, analytical, and communication skills.Deep understanding of compliance frameworks including GDPR, SOC, and ISO standards.Proven ability to manage cross-functional relationships and high-impact vendor engagements.Core CompetenciesStrategic Thinking & Problem SolvingStrong Relationship ManagementFinancial Acumen & Cost ControlRisk Management & Compliance ExpertiseCross-Functional Collaboration

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