Intermodal Dispatcher

JLM Logistics, Inc (Channelview, TX Terminal) has two immediate open positions for qualified candidates to meet customer transportation need. The qualified candidate will take charge of Intermodal Operations. Successful candidate will be promoted as Lead Dispatcher.

Responsibilities and Duties

• Be a reliable and dependable employee who shows up to work regularly and understands the high level of responsibility and accountability demanded from our clients and from us as a company
• Strong knowledge of Houston Ports, Rails, and Intermodal Equipment
• Manage the freight chain from customers request to delivery in an efficient and cost effective manner
• Manage drivers to meet on-time requirements and efficiency levels – meet company minimum on-time performance levels
• Maintain and assign nightly on-call and weekend coverage to drivers to ensure we have enough coverage to meet client needs
• Following up to ensure deliveries are on schedule according to the plans
• Notify clients well in advance of potential late deliveries (both the shipper and the receiver)
• Manage delivery of these services and provide necessary paperwork.
• Manage and capability to resolve trouble issues within your operation
• Organized, attentive to detail, self-starting, solid follow-through and multi-tasking.
• Ability to interact with drivers and communicate instructions verbally over the phone
• Must have dispatching experience

Qualifications and Skills

• High school diploma or equivalent with 3 years full-time work experience; college degree preferred
• VI Dispatching Software Experience
• Vast understanding of Intermodal operations
• 2+ years dispatching experience
• Ability to deal with a high stress environment
• Excellent multitasking and prioritization skills
• Strong work ethic, solid negotiation and conflict-management skills
• Above average email management, computer and typing skills
• Prior customer service skills