Senior Director, Residential Clinical Services

2 weeks ago


Citra, United States Phoenix House of Florida Full time

Oversees, plans, organizes, and directs agency direct care programs and services for Phoenix House Florida Residential facility.

· Recruits, selects, and evaluates Clinical Managers under direct supervision.

· Convenes regular meetings with Clinical Managers, and administrative staff to bridge the needs of the programs and administrative support and resources.

· Participates and leads Continuous Quality Improvement (CQI) committees and forums and serves in leadership capacity when appropriate to represent the Phoenix House Florida, Residential facility.

· Work with the CQI team to track and analyze trends for adverse incidents and implement action plans to address areas of concern and report to senior management.

· Assures all agency direct care personnel are trained in required areas including 42 CFR Part 2, Confidentiality, HIPAA, Crisis Intervention and in reporting of adverse incidents.

· Plan and manage the budget for the residential clinical department.

· Participates in, or provides representation on, the comprehensive review team audit activities, including CARF and various audits from funding organizations.

· Implements and oversees the fulfillment of corrective actions and quality initiatives identified through the CQI process.

· Expansion of clinical services throughout the residential program(s) to include designing and implementing business strategies to help the organization achieve business goals.

· Develops and maintains strategic relationships with individuals, community groups and organizations crucial to the fulfillment of the Agency’s mission.

· Practices safety on-the job at all times.

· Adhere to all Phoenix Programs of Florida, Inc policies and procedures.

· Ensure program quality and integrity through the effective compliance of contracting and licensing agency established guidelines.

· Participate in Phoenix Programs of Florida, Inc. staff meetings and training exercises as directed.

· Represent Phoenix Programs of Florida, Inc. in court, interagency meetings, and community affairs as required.

· Perform duties as assigned by the COSO.


10+ years of experience, including management within residential behavioral health/healthcare/substance abuse treatment.


This position is 100% on-site in Citra, FL