Quality Manager

2 months ago

Cleveland, United States Hunter International Recruiting Full time

Quality Manager will be responsible for quality aspect of various lines of business and leading a team of Quality Technicians.


Quality Manager Responsibilities:

  • Lead company quality initiatives and advance quality culture and performance
  • Lead efforts necessary to ensure ISO 9001 and IATF16949 Compliance
  • Lead associates engaged in inspection and testing activities to ensure high productivity and technical integrity
  • Lead quality lab staff to ensure quality of incoming raw materials, work in process, as well as finished goods inspection
  • Investigate customer issues and complaints relating to quality with engineering and production departments through root cause analysis
  • Ensure a high level of internal and external customer service
  • Utilize statistical analysis to establish product specifications, to determine standards, and to establish quality and reliability of finished products in a data driven organization.
  • Active with customer service to ensure proper logging of product non conformances.
  • Formulate, document and maintain quality control standards and on-going quality control objectives.
  • Coordinate objectives with production procedures and ensure proper inspection protocol is followed on batch sheets.
  • Maintain working knowledge of ERP systems and processes. Update and maintain the accuracy of engineering masters, raw material specifications and safety data sheets as needed.
  • Create, document and implement inspection criteria and procedures.
  • Provide, and oversee, inspection activity for product throughout production cycle.
  • Apply total quality management tools and approaches to analytical and reporting processes.
  • Perform Internal and LPA Audits
  • Design, develop and implement quality control training programs.
  • Develops protocols for validation, evaluates data, and writes reports.
  • Be responsible for the new testing equipment and new test methods development – MSA, GR&R included.
  • Collaborates with Process Engineer on PFMEA development and revisions.
  • Collaborate with Material Engineer, Quality Manager and R&D Team on Control Plans development or revision.
  • Be the voice of Quality and collaborate with Product Manager.
  • Lead Continuous Improvement efforts, problem identification, improvement, and resolution.
  • Prepares reports to evaluate effectiveness of quality systems.
  • Provides support to Quality Team and customer representatives in regards to quality issues resolutions.
  • Works with suppliers to resolve or improve quality issues and to implement effective corrective action.
  • Develops and maintains quality standards and requirements for development and design projects.
  • Collaborate with the management team to ensure alignment of company objectives.
  • Identify process improvement opportunities within internal processes and through communications, programs and other activities as needed.
  • Assure QMS documentation compliance organization wide.
  • Act as liaison for internal and external communications directly with customers as required.
  • Performs other related duties as assigned.


Quality Manager Requirements:

  • B.S. degree in chemistry, engineering; graduate degree preferred (M.S. or MBA) or combination of education & experience
  • 6+ years of progressive quality experience in manufacturing environments
  • Experience with ISO and/or IATF certifications
  • Leadership with deep understanding of product quality
  • Ability to improve the quality culture throughout the organization
  • Ability to learn quickly while continually recognizing and adapting to changing conditions.
  • Ability to make sound decisions and construct timely solutions.
  • Ability to employ good judgment, act with integrity, take ownership and accountability, and seek advice when necessary.
  • A corporate advocate and mentor resource for structured problem solving.
  • Excellent verbal and written communication and document preparation skills
  • Solid understanding of technical and process requirements
  • Strong Team Building & Conflict Resolution skills

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