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![SkyHop Global LLC](https://media.trabajo.org/img/noimg.jpg)
General Manager
2 months ago
SkyHop Global is a leading provider of ground transportation for airline crews nationwide, proudly recognized on the Inc. 5000 list. Headquartered in Fort Lauderdale, with additional offices in major hub cities, we are dedicated to delivering unparalleled safety and reliability, treating our clients with the same care as our own family.
Effective communication is the cornerstone of our operations, and we've harnessed advanced technology to ensure smooth, efficient service. Our innovative mobile applications enable flight crew members to effortlessly connect with our drivers, enhancing their travel experience.
Every day, SkyHop Global is committed to offering exceptional solutions to our business partners, demonstrating our unwavering dedication to excellence in ground transportation.
Location: Las Vegas, NV 89119
The LAS Station Leader will be responsible for the operation in support of company goals and objectives with the ability to advocate for the local team. Responsible for directing and leading a team engaged in the Station’s delivery of Airline Ground Transportation Services. Station Leader will ensure the acquisition and development of a team of fully accountable professionals focused on Safety, Raving Fan service and exceeding client expectations
Our Mission is to be on time, every time. A simple commitment to our airline partners and the hard-working crews we transport everyday.
Typical Day at SkyHop Global:
- Lead and promote a commitment to safety that is exhibited in the execution of all policies and tasks by all team members – enforce “Safety First”.
- Implement strategies to improve efficiency, safety and sustainability while addressing any logistical challenges that arise.
- Lead the proper acquisition and development of a team of drivers that are fully accountable professionals focused on “Raving fan Service” who exceed client expectations and meet company standards.
- Lead Customer relations with our Airline Crew that result in the achievement of “Raving Fan” service levels and exceeding client expectations.
- Coach, monitor and evaluate the effectiveness and success of your team periodically to company expectations and standards.
- Support all corporate/station initiatives required for successful operations.
- Drivers Advocate: Encourage open, transparent, and respectful communication among team members. Ensure that everyone's voice is heard and valued.
- Manage and Organize team-building activities that promote trust and collaboration amongst team members.
- Ensure that all routes are running on time and frequently check in with Drivers to see if assistance is needed.
- Scheduling and operational planning including an understanding of KPI's, budget planning, payroll, overtime and talent management.
- Execute communication with internal and external stakeholders including but not limited to – Dispatch, other station leaders, Management, etc.
- Initiate and maintain proper and effective reporting of stations’ daily operations.
- Ensure the timely scheduling of drivers when on duty in real time including additions, delays and trip cancellations.
The Ideal Candidate:
- A commitment to creating raving fans of our airline crew members.
- At least 2+ years of experience in managing and building a team; experience in hospitality or transportation is a plus.
- Open to a flexible schedule that might encompass weekends and/or evenings, as our operations run 24/7/365.
- Possess a valid driver’s license and be approved by the company’s insurance carrier; may be required to obtain special city/airport permits.
- Demonstrated history of effectively managing safety and actively fostering a culture of safety.
- Proven success in leadership, particularly in team building, with a strong focus on advocating for drivers.
- Strong communication skills, both verbal and written.
- Working knowledge and proficiency in Microsoft Suite and Google Suite.
- Preferably, a minimum of 3 to 5+ years of managerial experience in the transportation, logistics, or airline sector.
What we Offer:
- Competitive Salary
- Manager Bonus
- Career Develop Opportunities
- Health Benefits (Medical, Health, Vision, Supplemental Benefits)
- 401(k)
- 401(k) matching
- Paid Time Off
- A Business where YOU can have a REAL impact
- Opportunity to work with a National Leader in airline Ground transportation