Desktop Support Specialist

2 weeks ago


Indianapolis, United States ACL Digital Full time

Position: Desktop Support Specialist

Location: Indianapolis, IN 46204

Duration: 1 Year


Job Description:


Overview

  • This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of Technology to efficiently support IT resources across the state.
  • The duties of this position are to support the PC Refresh Project Managers and Deployment Leads by installing new PCs for Agencies' PC Refresh Projects.
  • Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC. Backing up, protecting, and restoring data will be an essential task for this position.
  • Updating documentation and completing e-install forms required. Will be the lead tech and point of contact onsite for large deployments.
  • Customer service is also a crucial element for this position. This position will perform other duties as assigned.


Experience Description

  • Associates or Bachelors Degree in Computer Science or equivalent experience is required. Advanced experience, and advanced knowledge of the following:
  • PC-Desktops and Laptops, iPhone, peripherals, and client/server technology. Hands on experience with Windows7, Windows 10 Active Directory, and VPN. Industry recognized certifications such as A+, Network +, or MCSE are a benefit.
  • Understanding of Internet technologies beneficial. Hands on experience supporting the MicroSoft Office Suite.
  • Ability to support printers, scanners, and other peripherals. Solid verbal and written communication and documentation skills are required.


Skill

  • PC hardware and software troubleshooting skills Required 1 Years
  • PC Refresh Projects - backing up and restoring data / setup and configuration of new PCs Highly desired
  • A+ Certification Nice to have
  • Customer service skills - good soft skills when dealing with customers in person Required
  • Good written and oral communication skills Required
  • Detail oriented and organized Required
  • Associate Degree Desired



  • Indianapolis, United States ACL Digital Full time

    Position: Desktop Support Specialist Location: Indianapolis, IN 46204 Duration: 1 Year Job Description: Overview This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of...


  • Indianapolis, United States ACL Digital Full time

    Position: Desktop Support SpecialistLocation: Indianapolis, IN 46204Duration: 1 YearJob Description:OverviewThis position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of Technology to...


  • Indianapolis, United States The Heritage Group Full time

    Job DescriptionJob DescriptionJob Summary: The IT Desktop Support Specialist Tier II position provides enterprise-level assistance to our end users on-site and remotely. This role provides support and incident management for a variety of IT-related concerns across multiple businesses and level of users. Functions include but are not limited to...


  • Indianapolis, United States Hire IT People Inc Full time

    Job DescriptionJob DescriptionJob Title: Desktop Support SpecialistLocation: Indianapolis, IN - HYBRIDDuration: Long TermJob Description:• Understand eligibility guidelines and the application approval process • Efficiently review and process applications• Investigate flagged applications and follow up with households or schools as necessary•...


  • Indianapolis, United States Herff Jones Full time

    Position: IT Support Specialist Location: Indianapolis, IN Starting Min. Pay: $50K/annually THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include...


  • Indianapolis, United States CDW Full time

    Desktop Support / Desktop Deployment Project Indianapolis, IN CDW W2 employment – 1 year CDW has an excellent opportunity in Information Technology in Technical Support. This role is located in Indianapolis, IN. In this role, you will provide End User Support along with building / provisioning of new user set ups and devices. This role is perfect for a...

  • Desktop Support

    2 weeks ago


    Indianapolis, United States AIMIC Inc. Full time

    Job Title: Lead Install TechClient: State of Indiana Location: (Onsite) - 100 N. Senate Ave., IGCN551, Indianapolis, IN 46204Pay Rate: $24.34/Hr. on W2, without benefits. Duration: 12+ Months - (Extendable based on performance) Job Description: Lead Install Tech - Backs up data, removes PC, installs new PC, restores data, and completes install checklist....


  • Indianapolis, United States Theoris Full time

    JOB TITLE: Desktop Support Team LeadINDUSTRY: Architecture, Engineering and Construction LOCATION: IndianapolisSUMMARYTheoris is assisting our client in their search for an experienced Desktop Support Team Lead to join their team. In this role, you will be responsible for leading a team of Desktop Support Technicians to provide technical support for...


  • Indianapolis, United States Vector Consulting LLC Defunct Full time

    Our government client is looking for an experienced Desktop Support Analyst on a 12+ months renewable contract role in Indianapolis, IN. Position: Desktop Support Analyst OVERVIEW This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all...


  • Indianapolis, United States Empower Professionals Inc Full time

    Role: Desktop Support Analyst Location: Indianapolis, IN (Fully onsite) Duration: 12+ Months


  • Indianapolis, United States Vector Consulting, Inc Full time

    Our government client is looking for an experienced Desktop Support Analyst on a 12+ months renewable contract role in Indianapolis, IN. Position: Desktop Support Analyst OVERVIEW This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all...


  • Indianapolis, United States Vector Consulting, Inc Full time

    Our government client is looking for an experienced Desktop Support Analyst on a 12+ months renewable contract role in Indianapolis, IN. Position: Desktop Support Analyst OVERVIEW This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all...


  • Indianapolis, United States Vector Consulting, Inc Full time

    Our government client is looking for an experienced Desktop Support Analyst on a 12+ months renewable contract role in Indianapolis, IN. Position: Desktop Support Analyst OVERVIEW This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all...


  • Indianapolis, United States Virtual Full time

    Vaco Technology is seeking an IT Desktop Support Engineer for a direct hire role located downtown Indianapolis.  This will be a 100% on-site role.  Essential Duties: Assists all users of computer systems and software in their daily use of programs and equipment on an as-needed basis. Employs an advanced knowledge of Office 365, Windows 10, Active...


  • Indianapolis, United States Diverse Lynx Full time

    Hello, Hope you are doing great!!!! My name is Madhvendra kumar, I am a professional recruiter with Diverse Lynx . Diverse Lynx is Most Promising Enterprise Software Technology Company, feel free to check us out at www.diverselynx.com . I am looking forward to have a quick conversation with you. Below are some key highlights of the position, if this is of...


  • Indianapolis, United States CommuniCare Family of Companies Full time

    Technical Product Support SpecialistWHO ARE WE? Never Alone. Where high-touch personal care and innovative technology intersect to create an integrated ecosystem of resources and support for a multitude of continued care needs and historical health inequities. A powerful, yet scalable solution, Never Alone increases connectivity and medical efficiencies,...


  • Indianapolis, United States CommuniCare Health Services Corporate Full time

    Technical Product Support Specialist WHO ARE WE? Never Alone. Where high-touch personal care and innovative technology intersect to create an integrated ecosystem of resources and support for a multitude of continued care needs and historical health inequities. A powerful, yet scalable solution, Never Alone increases connectivity and medical efficiencies,...


  • Indianapolis, United States Resultant Consulting Group Full time

    **Technical Support Specialist** * Indianapolis, IN, USA * Employees can work remotely * Full-time **Company Description** We are a passionate team of 300+ engineers, mathematicians, data analysts, project managers, and business consultants. But more importantly, we are active listeners, deep thinkers, and courageous problem solvers. The Resultant team...


  • Indianapolis, United States Vaco Full time

    Vaco Technology is seeking an IT Desktop Support Engineer for a direct hire role located downtown Indianapolis. This will be a 100% on-site role. Essential Duties: Assists all users of computer systems and software in their daily use of programs and equipment on an as-needed basis. Employs an advanced knowledge of Office 365, Windows 10, Active...


  • Indianapolis, United States LanceSoft Full time

    Job Description: As a Field Engineer 4, you will work in a highly directed environment. Your assignments for this Project will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script. You will also perform other non-troubleshooting duties. Direction will be provided by script, help desk or service...