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SBA & Commercial Loan Processor
2 months ago
About Us:
Big Think Capital is a leading alternative lending marketplace, offering businesses access to one of the largest networks of lenders and a wide variety of tailored funding solutions. Approaching the milestone of $1 billion in funding, Big Think Capital has provided vital support to tens of thousands of businesses, enabling them to secure the financing they need to sustain, succeed, and grow. This is a particularly exciting time to be joining Big Think Capital, as we are going through transformative growth across all our business lines.
**About the Job:**
The SBA & Commercial Loan Processor will be responsible for processing a variety of loans, including SBA loans, commercial real estate loans, and equipment loans. This role requires a deep understanding of the Standard Operating Procedures for SBA 7(a) lending (SBA SOP) and experience with regulatory compliance requirements.
**Responsibilities:**
- Perform a wide array of post-closing and servicing functions primarily related to SBA Lending.
- Provide daily exceptional customer service support to both internal and external customers.
- Manage and review initial servicing action requests.
- Gather pertinent information required from borrowers to process service action requests.
- Communicate with borrowers to obtain missing and/or updated financial, as well as other necessary items to ensure a complete service action package is assigned to a credit analyst.
- Assist in preparing loan documentation such as Modification Agreements, Subordination Agreements, Security Agreements, Guarantees, etc.
- Track receipt of required service action loan documents and ensure loans are booked correctly in the system of record.
- Update ETRAN with service action changes in accordance with SBA's Servicing Matrix as needed.
- Obtain secondary market concurrence/approval for loan changes as needed.
- Maintain, manage, and track all pending/outstanding loan documents and exceptions unable to be obtained by the post-closing team.
- Work with borrowers and the lending team to correct any file deficiencies and monitor the receipt of missing items.
- Monitor on-going loan ticklers.
- Ensure all customer requests, updated documentation, and communication notes are properly documented in the system.
- Stay apprised of changes to the SBA SOP to ensure compliance with the most current requirements.
- Keep up to date on lender policies, SBA policies, and laws and regulations that govern commercial lending.
- Communicate effectively with coworkers, other employees, vendors, and SBA personnel.
- Other job duties as assigned to assure team effectiveness.
**Qualifications:**
- Bachelor’s Degree (preferred).
- Minimum of 1-3 years of SBA Lending or commercial loan experience (preferred).
- Excellent analytical skills.
- Excellent communication skills.
- Ability to coordinate across multiple teams/departments.
- Strong organizational skills.
- Excellent Computer Skills
