Order Administrator

4 weeks ago

Cary, United States Trilliant Full time

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.


We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things.


We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.


Job Description

Trilliant is hiring an Order Admin. This position will be reporting to the Manager of the Purchasing and Logistics Department.


Position Responsibilities:

  • Create and maintain accounts receivable and payable in SAP.
  • Generates and sends an order acknowledgment to the customer.
  • Cross-check the accuracy of order acknowledgments against placed purchase orders.
  • Informs the customer of the promised delivery dates.
  • Completes workload on time Maintains written procedures and processes.
  • Coordinate with all internal groups to ensure proper communication and achieve high service levels Keep in close contact with internal and external customers and inform of any delays and problems.
  • Review the backlog daily for orders in a problem state and take appropriate corrective action.
  • Performs data validation to ensure data consistency for backlog and/or reservation reports Escalation of order management issues.
  • Generates order/backlog/dashboard reports Initiates the shipping process in enterprise systems.
  • Provides booking and shipping confirmation to customers.
  • Gathers collects, organizes, and sends electronic copies of documentation to the client.


Position Requirements:

  • Ability to work effectively in a dynamic group, independently.
  • Track and record orders received based on required sales order information.
  • Good knowledge of shipping conditions and processes.
  • Experience in handling purchase orders and sales orders.
  • Previous experience in SAP would be an advantage.
  • Able to work under tight deadlines.
  • Strong communication and interpersonal skills
  • Ability to prioritize tasks and meet deadlines.
  • Attention to detail and organizational skills.
  • Ability to work well in a team and collaborate effectively.


Education/Certification:

  • High school diploma with 5yrs of relevant experience
  • Bachelor's degree in any field of study

Trilliant Values-

PASSIONATE- We find the right solutions for customers and exceed their expectations.

ACCOUNTABLE- We work smart and tackle problems with urgency to get the job done.

CONFIDENT- We look to the future and partner with each other to deliver world-class solutions.

ENERGIZED- We are excited and support the growth and direction of Trilliant.

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