Clinical Application Analyst – Scheduling

2 months ago

San Francisco, United States Amerit Consulting Full time

Overview:


Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Clinical Application Analyst – Scheduling & Template Management.


*** Candidate must be authorized to work in USA without requiring sponsorship ***


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*** Location: 1500 Owens Street, San Francisco, CA 94158 (hybrid role)

*** Duration: 18 - 24 months contract w/ possibility of extension


Notes:

  • Work Schedule: Mon – Fri, 8:00am – 5:00pm Pacific Time.
  • Hybrid role - onsite 4 weeks out of the year for 5 days consecutive, no travel reimbursement.


Description:

  • Involves the design, building, testing, and implementation of clinical application systems.
  • Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs.
  • Works with clinicians to create or adapt written protocols.
  • Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis.
  • May provide customer service, troubleshooting, and maintenance.
  • Performs duties pertaining to scheduling templates, managing all incoming change requests for provider templates in EPIC/Apex.
  • Responsible for determining impact on decision trees and maintaining organization standards.
  • Applies acquired skills and professional clinical applications concepts for small to medium sized projects of moderate scope.
  • Operates independently within defined scope of responsibilities.
  • Template builder is responsible for creating, analyzing, and supporting provider and ancillary templates.
  • Serves as the subject matter expert for template design and build through analysis of provider utilization reports.
  • Scope includes template design and management for provider schedules.
  • Performs duties pertaining to scheduling templates, managing all incoming change requests for provider templates in EPIC.
  • Responsible for determining impact on decision trees and maintaining organization standards.
  • Template Maintenance Team identifies and proactively mitigate issues which create barriers to ambulatory access and patient flow.
  • 50%: Analysis, designs, implements, maintains, audits, and evaluates provider and resource scheduling templates in Epic.
  • 15%: Facilitates and triages priority of template change requests to determine impact to standard workflows, decision trees, organizational standards, or system configuration
  • 10%: Collaborates with clinic teams to ensure successful template optimization and maintenance. Proactively meets with operations managers to coordinate optimal template designs, ensure appropriate maintenance, and address any concerns. Resolves build issues in accordance with system template standards.
  • 10%: Evaluating different scheduling functionality to enhance template design to improve throughput and/or access.
  • 5%: Participates in user training in clinical software, hardware and / or operating systems of limited complexity. Develops training tools and user aids.
  • 5%: Troubleshoots and documents moderately complex issues with clinical software, hardware and / or operating systems. Performs root cause analysis, informs management, and takes action. Coordinates service and support between clinical engineering, IT, networks, and outside vendors.
  • 5%: Maintains consistent written and verbal communication to management, team members, department operations, users, and other stakeholders with emphasis on template and schedule expectations, barriers, and opportunities.


Qualifications:

  • Experience in scheduling building templates within the EPIC cadence environment.
  • EPIC certification preferred but not required.
  • Must have hands-on scheduling template build experience within the Epic environment.
  • Working knowledge of clinical applications systems and functions, including development, implementation, user support, maintenance, and system testing and evaluation.
  • Demonstrated problem-solving skills, with the ability to quickly diagnose problems and develop multiple options for effective and timely resolution of issues and problems.
  • Demonstrated interpersonal and customer-service skills to collaborate productively on a team and to provide training and support to clinical providers and staff.
  • Detail oriented, with demonstrated organizational skills and the ability to manage time efficiently, prioritize tasks, set schedules, and complete projects in a timely and cost-effective manner.
  • Demonstrated skills in written and verbal communications, with the ability to convey technical information to clinical users in a clear and concise manner.
  • Working knowledge of departmental systems and procedures for documentation and reporting, with the ability to perform tests, and to analyze, and interpret relevant data.


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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.


Satwinder “Sat” Singh

Lead Technical Recruiter


Company Overview:


Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.


Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

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