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Business Analyst
3 months ago
Source One is a staffing services company and we’re currently recruiting for a Business Analyst with Commercial Property & Casualty (P&C) insurance industry experience to work as a permanent employee of our direct client, a specialty insurance company in Tampa, FL. This company is currently moving from a legacy environment to a 100% cloud based and automated platform.
Responsibilities:
- Document and understand processes - Collaborate with stakeholders to document current business processes thoroughly. Develop a deep understanding of workflows, pain points, and opportunities for improvement.
- Recommend process improvements - Analyze existing processes and propose enhancements to streamline operations, improve efficiency, and reduce costs. Present recommendations to stakeholders with supporting data and rationale.
- Elicit and document business requirements - Conduct interviews and meetings with business users to elicit and document clear, concise, and comprehensive business requirements. Ensure requirements align with business objectives and strategies.
- Align requirements to solutions, both existing and new - Work closely with technical teams to translate business requirements into functional specifications.
- Configure platforms, as available, using SaaS solutions and/or low-code | no-code. Collaborate with developers as needed to implement custom solutions.
- Testing configuration and implementation - Perform thorough testing of configurations to ensure accuracy, functionality, and usability. Provide support and guidance to other team members involved in testing and implementation phases.
Characteristics:
- Super Tech Savvy: Proficient with technology tools and platforms, with a strong aptitude for learning new software and systems quickly.
- Insatiable Curiosity: A strong desire to understand how things work, continuously seeking opportunities to learn and improve processes.
- Financially Minded: Ability to understand and interpret financial data and risks, supporting decision-making processes related to business solutions and improvements.
Qualifications:
- Bachelor’s degree is a plus.
- 3+ years of experience in a Business Analyst (or similar) role.
- Commercial Property & Casualty (P&C) experience is required, with an understanding of transactional workflows for insurance, or an understanding of the insurance value chain and where MGAs and capacity providers sit therein.
- Must be tech savvy. While coding skills are not necessary, needs to have strong data analytical abilities including Advanced MS Excel skills.
- Proven experience writing business requirements related to insurance products. Experience working directly with insurance systems such as MGA (Managing General Agent), PAS (Policy Administration System), UW (Underwriting), WB (Workflow/Business Process Management).
- Proven track record of successfully delivering process improvements and system implementations.
- Strong written and oral communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Meticulous attention to detail, ensuring accuracy in documentation, requirements gathering, and system configurations.
- Familiarity with insurance operations, including policy administration, claims processing, underwriting, and regulatory requirements.
