Internal Credentialing Coordinator
4 weeks ago
The Internal Credentialing Coordinator will be part of our Internal Credentialing department working closely with the Credentialing Specialists. The Internal Credentialing Team provides white glove customer service to our physicians, advanced practitioners, and internal staff by processing Hayes Locums credentialing files. Your personal drive for excellence in service, detail orientation and interest in credentialing is imperative for this role. As the Internal Credentialing Coordinator, you will be the front lines of processing and vetting the applications that are initially submitted by healthcare providers working through Hayes Locums. This team is known for being the secret ingredient to the successful placement of our physicians and advanced practitioners.
Responsibilities:
- Develop competency in accurate and timely review of provider applications ensuring that the submitted application meets the initial Hayes requirements.
- Accurately prepopulate provider applications as needed.
- Work in conjunction with our External Credentialing, Licensing and Sales departments to confirm required credentialing information and supporting documents.
- Remain actively in touch with Internal Credentialing Team and Sales consultants throughout the initial intake process.
- Actively seeks guidance, direction, coaching, and feedback from management, peers, and others from a position which assumes positive intent for development and growth.
- Completes work on time; proactively communicating progress and issues to relevant parties.
- Delivers quality outputs consistent with the expectations set forth leadership.
- Holds self-accountability.
- Takes ownership for understanding and resolving problems, issues, and questions.
- Performs miscellaneous job-related duties as assigned.
Qualifications
- Bachelor’s degree (Required)
- Proficient at Microsoft 365 products (Excel, Power Point, Word, and Outlook)
- Experience in Salesforce and MD-Staff (Highly preferred)
- Highly organized in managing one’s schedule, duties, workflows, and responsibilities.
- Ability to organize and prioritize work.
- Attention to detail is a must.
- Good verbal and written communication skills.
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