Salesforce Quote to Cash Business Process Architect

3 weeks ago

Dallas, United States Ztek Consulting Full time

Job Title: Salesforce Quote to Cash Business Process Architect

Location: Dallas, TX (Remote)

Duration: Fulltime

Skill: Salesforce


Job Description:

• Quote-to-Cash (QTC) Business Process Architect will utilize mix of experience that includes advisory, process knowledge and product skills. Business Architect will be part of Advisory / pre-sales team and has knowledge to design, advice, sell and manage Quote-to-Cash programs, will help define industry and product leading sales and front-end transformation programs.

• TCS Salesforce Quote-to-Cash (QTC) practice offers rewarding opportunities to grow skills and knowledge through training and certifications across multiple leading ERP/CRM/ business application products (including leading QTC players) and enablers – allowing you to drive opportunities for yourself and TCS while keeping your career ahead of the curve QTC Process and Business Architect should have very strong process knowledge with 5+ years of consulting experience in CRM, Quote-to-Cash, configure, price and quoting processes.

• QTC Process and Business Architect should have deep understanding of end-to-end sales processes and how it ties in CPQ from upstream or downstream.

• Experience managing at least 4 large-scale full-life cycle implementations of QTC/ CPQ/ CLM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions

• Responsible for the process and solution design, architecture design, and drive implementation and support of quote-to-cash (CRM/CPQ/CLM/Commerce) processes during pre-sales and Advisory efforts

• Be able to understand the key features and functionalities across major CPQ products like Apttus-Conga/ Salesforce CPQ/ SAP CPQ/ etc. solutions to help advise our clients on right solution fitment

• Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuit’s end-to-end

• Mandatory Apttus-Conga and/or Salesforce CPQ (or similar product) design experience & deep understanding of the core CPQ/ CLM architecture

• Certification in Apttus-Conga and/or Salesforce CPQ (Revenue Cloud) is mandatory

• Designs, configures, and develops custom code/objects, preferably, using the Apttus-Conga / Salesforce CPQ (or similar product) developer toolkit

• Identify and design Customization in related to CPQ ecosystem and pass it on to development teams

• Understand design web services API integrations with other systems including CRM and ERP/QTC systems

• Manage product proprietary and confidential product pricing and configuration information

• Understanding of HTML/XHTML, XML, Java, Javascript, AJAX, SOAP-based web services is preferred

• Provide guidance and best practices around CPQ solutions including product configuration, administration of price book, proposal development, and related elements

• Architecting experience on overall CX products (Ex. Salesforce Sales Cloud, Service Cloud, Marketing Cloud)


Additional Qualifications:


• Has proven track record of architecting complex CPQ solutions in any of manufacturing, Hi-Tech, Automotive, Medical, Retail, Utilities industry

• Manage project delivery across portfolios and industries

• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

• Manage multi-location, multi-service line teams

• Impart training to junior team members on key CX technology areas

• Bid management, estimation of effort for system configuration, integration and implementation

• Assist in the architecture and development of future state plans of market leader in CPQ space

• Understanding of integration with Order Fulfillment and Billing system

• Consulting Skills - Ability to present and conduct workshops, drive discussions across diverse groups.

• Preferred certifications in Apttus / Salesforce CPQ (or similar product like SFDC, Vlocity/etc.)

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