Network Administrator

4 days ago


New Braunfels, United States Apex Systems Full time

Title: Network Administrator

Location: New Braunfels, TX

Schedule: Onsite Tuesday and Wednesday, Remote Monday, Thursday and Friday

*On call 1 weekend per month

Job Type: 6-12 month CTH

Interview Process: 1-2 rounds, virtual


Job Summary: We are seeking a dedicated Network Infrastructure Administrator to join our team. The ideal candidate will be responsible for handling first-line troubleshooting in the realm of network infrastructure, performing administrative tasks, and participating in an on-call rotation. This role involves working closely with the help desk to manage tickets through ServiceNow and following established playbooks for most tasks.

Key Responsibilities:

  • Serve as the first line of defense for network infrastructure issues.
  • Handle first-line troubleshooting and resolve network-related problems.
  • Perform various administrative tasks related to network management.
  • Participate in an on-call rotation to provide support as needed.
  • Manage and resolve tickets received from the help desk using ServiceNow.
  • Follow established playbooks for troubleshooting and administrative tasks.

Required Qualifications and Skills:

  • Strong understanding of networking fundamentals.
  • Knowledge of subnetting.
  • Understanding of the OSI network layer model.
  • General professional demeanor.
  • Basic troubleshooting skills.
  • 2-4 years of experience working in networking.
  • Proficiency in Microsoft Office, with a strong emphasis on Visio.
  • Experience with ServiceNow or Remedy ticketing systems.

Preferred Qualifications and Skills:

  • CCNA certification.
  • CompTIA Network+ certification.
  • Associate’s degree in IT or Computer Science, or equivalent experience (2-4 years).
  • Basic experience with Dell, Arista, Aruba, or Cisco networking equipment.


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