Food And Beverage Supervisor

Midtown Athletic Club is looking for a Food and Beverage Supervisor to help operate our restaurant and cafe counter service at our beautiful club in Rochester, New York. Our ideal candidate has a positive attitude and is knowledgeable, hard-working, dedicated, personable & team oriented. Compensation: $22-$24/hourRequirementsMust have availability to work a flexible schedule (including evenings & weekends)2+ years of experience in a managerial rolePassion for service, quality, and trainingGuest oriented and service mindedExperience in using MS Office (Word, Excel and PowerPoint)Mastery in delegating multiple tasksFood & beverage experienceExperience in ordering & inventory managementTeam building skillsExperience/Skill Requirements:Availability to work a flexible schedule including evenings & weekendsBachelor of Science degree in Hotel/Restaurant Management is desirable but not required1-2 years managing a coffee/smoothie program preferred Ability to fill in as line cook requiredA passion for food and restaurant operations and a desire to make an impact on bettering people's livesGuest oriented and service mindedA "win together" work ethic and the ability to lead by exampleAbility to adapt and succeed in a fast-paced environmentExcellent communication and organizational skillsExceptional interpersonal and problem-solving abilitiesHighly responsible & reliableAble to stand for a 8–10-hour shiftModerate computer skills (email, word-processing, spreadsheets, etc.)Experience in using MS Office (Word Excel & PowerPoint)Serv Safe level 1 manager certification required.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and recipes. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or fellow employees.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; stoop, kneel, crouch, or crawl, talk, and hear. The employee frequently is required to sit, reach with hands and arms. The employee is occasionally required to climb or balanceRole ResponsibilitiesEmployee Relations:Manage on a regular basis the recruitment process and retention tactics for all staff including corrective action, training, and employee moraleCultivate and maintain professional relationships with all employees through a positive and team-driven work effortMaintain superior service levels and helps facilitate ongoing education of all employeesAssist with creating and implementing a weekly schedule to best suit employees strengths and weaknessesDelegating tasks to employeesSupervise staff for safety and cleanliness according to Health Department regulationsAccommodate staff and guest requests and preferences whenever possibleTrain employees on proper actions and attitude in the Front of House and take preventative corrective action to address issues that may ariseAssist with employee evaluations following guidelines and procedures set forth by MidtownEstablish and maintain open, collaborative relationships with direct reports and entire food & beverage and culinary team by soliciting employee feedback, utilizing the "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.Ensure employee meetings are consistently taking placeOperations: Manage and oversee the maintenance and upkeep of the dining areas, kitchen (front and back of house), smoothie counter, pool, snack shop, etc.Monitor, evaluate, and audit the food and beverage offerings, initiating improvementsFinancials:Assist in the management of budgeting, inventory, accounting, payroll, and other financial matterMembership Service & Interaction:Create and execute member food and beverage eventsSupervise our dining room and coon space to ensure quality of service, food, and beverageSeek out and use service-related guest feedback and take appropriate action to continually improve the level of service, drive overall member satisfaction, increase return visits and reduce guest complaints.Always represent the highest of Midtown standards when communicating with membership, and respond to all membership complaints or inquiries in a timely mannerLearn more about Midtown and our Rochester club here: Midtown Rochester, NY | Fitness Club & Gym