Account Analyst

3 weeks ago


Audubon, United States Motion Recruitment Full time

Our client, a regional transmission organization that coordinates the movement of wholesale electricity, is looking for someone to join their team as a Member Account Analyst


**This is a hybrid two year contract that takes place in Audubon, Pennsylvania**


Skills and Experience

  • 4-year college degree or equivalent work experience
  • Ability to gather and analyze data from multiple information technology sources
  • Strong communication skills, both written and verbal
  • Customer service experience with strong ability to own issues, follow up and provide resolution to issues with solution options where necessary
  • Familiarity with Microsoft Office, especially Word and Excel


Responsibilities

  • User and account set up and clean up
  • Assist with annual certifications of member and account information
  • Assist the membership team with the processing of application information, as necessary
  • Identify, gather, organize and track member-related documentation
  • Process, monitor and follow up with members regarding the accuracy of submitted information
  • Create and update process documentation
  • Produce reports to track and monitor data as required



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