Assistant Director of Facilities/Operations

2 weeks ago


Queens, United States Vaco by Highspring Full time

Assistant Director - Facilities Operations (Janitorial & Grounds) Queens, NY * Full-Time * Onsite Salary: $125k-150K Our client, a building services company, is seeking an Assistant Director of Facilities Operations to oversee both the Janitorial Services and Grounds Maintenance functions for a large university campus in Queens. This leader will manage multiple union teams, coordinate daily service delivery, support campus events, and maintain the high standards expected in a higher education environment. The role supervises Building Managers, Night Operations Managers, and the Grounds Supervisor, and reports directly to the Director of Operations. Key Responsibilities * Oversee daily operations for janitorial and grounds departments across a large university campus * Supervise Building Managers, Night Operations Managers, and Grounds leadership * Manage staffing, scheduling, performance, and training for unionized teams * Execute cleaning protocols, landscaping programs, seasonal campus needs, and event support * Ensure quality control and timely delivery of facility projects * Serve as a daily client-facing point of contact for university stakeholders * Provide operational updates, reports, and issue resolution * Support budgeting, procurement, and inventory management * Ensure OSHA compliance and adherence to safety standards * Maintain documentation of inspections, evaluations, and corrective actions * Participate in long-term planning and facilities/grounds development * Walk and inspect the campus daily; respond to urgent operational needs * Foster a cohesive, accountable team culture and drive continuous improvement Required Qualifications * Minimum 7 years of facilities contract management experience * Minimum 7 years working in a college or university facilities environment * Experience managing unionized teams * Strong knowledge of custodial operations, grounds maintenance, and safety practices * Excellent communication, organization, and leadership skills * Proficiency in Microsoft Office; CMMS/work order systems knowledge a plus * Fully onsite Monday-Friday, 8am-5pm, with occasional off-hours * Ability to travel to an additional NYC campus as needed



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