Logistics Coordinator

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Las Vegas, United States Your Logistics Corp Full time

Supply Chain Account Coordinator

Job Overview:

Your Logistics Corp seeks a highly skilled and experienced Supply Chain Account Coordinator to join our existing team. As a Supply Chain Account Coordinator, you will specialize in providing white glove service to our clients who are shipping D2C and B2B. The ideal candidate will have a strong background in supply chain and possess excellent analytical and problem-solving skills. If you are a hard-working professional who enjoys working with people, Your Logistics Corp is a great place to grow your career.


As a Supply Chain Account Coordinator, your responsibilities will include:

- Responding to customer inquiries and requests via email and chat promptly and professionally.

- Managing multiple customers as assigned, ensuring their needs are met and their inquiries are resolved.

- Following outlined guidelines, escalate inquiries and requests to the appropriate department or person when necessary.

- Conducting research to gather information and provide comprehensive answers to customer inquiries and requests.

- Providing Key Performance Indicators (KPIs) according to the specifications requested by the customers.

- Responsible for calculating the appropriate charges based on the predetermined rates or pricing structure on the work completed.


Skills:

- Excellent communication, listening, and interpersonal skills to effectively collaborate with cross-functional teams.

- Excellent analytical and problem-solving skills

- Experience with shipping and carrier options

- Proficient in Microsoft Excel

- Ability to work in a warehouse environment.

- Familiarity with WMS systems and practices.

- Comfortable working in a high-volume role

- Demonstrated ability to prioritize tasks and manage time efficiently.

- Ability to adapt to changing priorities.

Qualifications:

- 2-3 years of customer service experience

- Ability to work weekends


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