Phlebotomy Supervisor

Position: Lab Supervisor

Client: Healthcare Client

Location: Columbus, Ohio

Duration: 6 month CTH

Shift: M-F, 8am-5pm

Overview:

• Creates and maintains an environment for Customer Service.
• Serves as a resource to medical, nursing, and support staff.
• Works with other hospital personnel/committees to implement multi-discipline projects.
• Specimen problem investigation and resolution for customer/patient, includes incident reporting and resolution.
• Communication.
• Demonstrates the ability to communicate respectfully and foster interpersonal relationships with staff, patients, and clients
• Demonstrates the ability to present information in a clear, concise and effective manner to staff, and management.
• Demonstrates the ability to provide feedback, including updates/process changes to staff
• Policy and Procedures.
• Create and update policies and procedures and educate staff.
• Assists, through support, the development or implementation of new processes.
• Management of staff.
• Demonstrates ability to select, train and motivate staff. Monitors day-to-day laboratory operations, direct workforce appropriately and equitably.
• Prioritizes and adjusts work schedules.
• Maintains awareness of staff development issues, providing timely and specific feedback.
• Responsible for PARs and appropriate disciplinary actions.
• Demonstrates compliance with institutional standards by conducting timely department orientation, performance evaluations and monitoring progress of staff learning plans.

Qualifications:

• Bachelor's degree in biological, physical, or chemical science OR Bachelor's degree in business, marketing, or medical technology with phlebotomy experience
• Supervisory skills required to plan, assign, direct, and evaluate the work of subordinate staff
• Effective interpersonal skills required in interactions with department staff, other NCH personnel, other agencies and institutions, and the public.