Current jobs related to Customer Support Representative - Austin - Autzu

  • Customer Support Representative

    3 weeks ago

    Austin, United States RW3 (Matt Stuart) - DE Full time

    Summary Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Support Representative

    3 weeks ago

    Austin, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Support Representative Contract: Austin, Texas, US Salary: $17.00 Per Hour Job Code: 354973 End Date: 2024-11-14 Days Left: 29 days, 3 hours left Apply Job Title: L1 Technical Support / Customer Service Representative Location: Remote Duration: 2-3 months - Part time - Must be flexible Shift and Pay...

  • Customer Support Representative

    1 month ago

    Austin, United States Staffing Now Full time

    "Bilingual Customer Support Representative" 100% remote  $19-19.50 per hour Must be bilingual English/Spanish Loan Support Associates will handle high volume incoming calls in Borrower Care Department.  Associates will manually answer calls as they come into the queue. Once a call is answered, the Associate will pull up the caller’s referenced loan...

  • Customer Support Representative

    4 weeks ago

    Austin, United States Staffing Now Full time

    "Bilingual Customer Support Representative" 100% remote $19-19.50 per hour Must be bilingual English/Spanish Loan Support Associates will handle high volume incoming calls in Borrower Care Department. Associates will manually answer calls as they come into the queue. Once a call is answered, the Associate will pull up the callers referenced loan profile in...

  • Customer Support Representative

    1 month ago

    Austin, United States SNI Companies Full time

    Job Details "Bilingual Customer Support Representative" 100% remote $19-19.50 per hour Must be bilingual English/Spanish Loan Support Associates will handle high volume incoming calls in Borrower Care Department.Associates will manually answer calls as they come into the queue. Once a call is answered, the Associate will pull up the caller's referenced...

  • Customer Support Representative

    4 weeks ago

    Austin, United States SNI Companies Full time

    "Bilingual Customer Support Representative" 100% remote $19-19.50 per hour Must be bilingual English/Spanish Loan Support Associates will handle high volume incoming calls in Borrower Care Department. Associates will manually answer calls as they come into the queue. Once a call is answered, the Associate will pull up the caller's referenced loan profile...

  • Technical Customer Support Representative

    4 months ago

    Austin, United States Intertek Full time

    Technical Support Rep – Austin, TX (Hybrid) What are we looking for? As a Technical Support Rep you will respond to and resolve customer technical inquiries and issues as well as assist customers with installation and issue resolution. This is an exciting opportunity for an ambitious and highly motivated  Technical Support Representative  to join...

  • Customer Support Representative

    4 weeks ago

    Austin, United States Planoly Full time

    Planoly is seeking a temporary Customer Support Representative to join our team and help us deliver an exceptional experience to our users. As a leader in social media planning and creator monetization, we value customer satisfaction and rely on our support team to turn users into evangelists. The ideal candidate will take ownership of customer interactions,...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Sonic Healthcare USA, Inc. Full time

    Responsible for delivering high volume faxes in a timely manner along with triaging failed faxes by communicating with physician offices on a daily basis. Requires ability to multi-task in a high stress environment. Provides accurate and timely infor Support Specialist, Customer Service, Customer Service Representative, Support, Representative, Specialist,...

  • Bilingual Customer Support Representative

    1 month ago

    Austin, United States Staffing Now Full time

    "Bilingual Customer Support Representative" 100% remote $19-19.50 per hour Must be bilingual English/SpanishLoan Support Associates will handle high volume incoming calls in Borrower Care Department. Associates will manually answer calls as they come into the queue. Once a call is answered, the Associate will pull up the caller's referenced loan profile in...

  • Bilingual Customer Support Representative

    2 weeks ago

    Austin, United States Staffing Now Full time

    "Bilingual Customer Support Representative" 100% remote $19-19.50 per hour Must be bilingual English/Spanish Loan Support Associates will handle high volume incoming calls in Borrower Care Department. Associates will manually answer calls as they come into the queue. Once a call is answered, the Associate will pull up the caller's referenced loan profile in...

  • Bilingual Customer Support Representative

    4 weeks ago

    Austin, United States Staffing Now Full time

    "Bilingual Customer Support Representative" 100% remote $19-19.50 per hour Must be bilingual English/Spanish Loan Support Associates will handle high volume incoming calls in Borrower Care Department. Associates will manually answer calls as they come into the queue. Once a call is answered, the Associate will pull up the caller's referenced loan profile...

  • Customer Service Representative

    6 days ago

    Austin, Texas, United States Sonic Healthcare USA Inc Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Sonic Healthcare USA Inc. As a key member of our laboratory operations team, you will be responsible for providing exceptional service to patients, clients, and laboratory staff through phone and other communication channels. Key Responsibilities: Provide...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Clinical Pathology Laboratories Full time

    Job Functions, Duties, Responsibilities and Position Qualifications: Position Summary: Responsible for delivering high volume faxes in a timely manner along with triaging failed faxes by communicating with physician offices on a daily basis. Requires ability to multi-task in a high stress environment. Provides accurate and timely information to supporting...

  • Customer Service Representative

    1 week ago

    Austin, United States Sonic Healthcare USA Inc Full time

    Job Functions, Duties, Responsibilities and Position Qualifications: Position Summary: Responsible for delivering high volume faxes in a timely manner along with triaging failed faxes by communicating with physician offices on a daily basis. Requires ability to multi-task in a high stress environment. Provides accurate and timely information to supporting...

  • Customer Service Representative

    3 months ago

    Austin, United States Stryker Full time

    Act as the customer service role model and expert for the branch. Maintain customer accounts and reconcile invoices for accounts receivable and provide guidance and support to the branch management. Assist with processing transactions in order entry Customer Service Representative, Customer Service, Representative, Operations, Accounts Receivable,...

  • Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Guadalupe, Suite 100, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences, ensuring orders are accurate and organized, and maintaining a clean and welcoming store...

  • Special Events

    6 days ago

    Austin, United States Changing Lives Worldwide Full time

    Charity / Client Support Representative (Tabling for local Non-Profit) The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters in Austin. We specialize in customer retention and customer acquisitions for our clientele. As we continue to grow, we’re looking...

  • Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Enterprise Mobility Inc Full time

    Job Title: Customer Service RepresentativeEnterprise Mobility Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Austin, Texas, United States Addison Group Full time

    Customer Service RepresentativeAustin, TXContract to Hire$18-20/hourAddison Group is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for answering incoming calls, resolving customer complaints, and providing order status updates.Key Responsibilities:Answer 50+ incoming...

Customer Support Representative

2 months ago

Austin, United States Autzu Full time

Customer Service Representative / Driver Activation Specialist

Location: Austin, TX | $20/hour | Remote/Hybrid Opportunity (2 Job Openings)

40 hours per week | Staggered Shifts: 7am-4pm or 12 PM – 9 PM (CST)

Autzu is shaping the future of sustainable urban mobility. We’re looking for a motivated Customer Service Representative / Driver Activation Specialist to join our growing team in Austin. In this role, you’ll focus on converting potential drivers into active users, with afternoon and evening shifts to engage with drivers when they are most likely to sign up. If you’re sales-driven, customer-focused, and thrive in a fast-paced environment, this role is perfect for you.

Key Responsibilities:

  • Manage outbound communication with potential drivers to increase app downloads and bookings.
  • Drive user conversion by guiding drivers through the process from app download to booking, ensuring a smooth experience.
  • Close the deal: Use a sales-oriented approach to convert leads into active drivers.
  • Handle inbound customer support tickets as needed, managing the driver experience and ensuring a positive outcome.
  • Master Autzu’s processes and app: Gain full knowledge of Autzu’s rental procedures and mobile app to provide expert support.
  • Multitask effectively: Manage multiple driver activation tickets simultaneously with attention to detail.

What You’ll Need:

  • At least 1 year of experience in a customer-facing or sales role.
  • Strong communication skills with a knack for converting leads.
  • Excellent organizational skills with the ability to manage multiple tasks.
  • Self-motivated, empathetic, and eager to provide top-tier support.

Shift Details:

  • 40 hours per week remotely.
  • Staggered Shifts: 7am-4pm or 12 PM – 9 PM (CST)
  • Focus on maximizing driver activation during evenings when users are more likely to engage.
  • Overlapping afternoon coverage with other team members to ensure smooth operations.

What We Offer:

  • Competitive starting minimum pay at $20/hour, plus performance incentives.
  • Opportunity to grow and shape the future of urban mobility.