Risk Analyst I

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Plano, United States AMISEQ Full time

Job Description:

• Applies defined procedures to independently investigate, analyze, and resolve queued fraud and financial risk issues.

• Makes outbound calls to customers to validate payments or payroll transactions.

• Writes complete, succinct, and accurate case notes.

• Provides empathetic, accurate, and efficient resolutions to the most complex and escalated customers.

• Handles questions or escalations on suspected fraud from other business units.

• Works with others on the team to resolve questions, provide support and work follow up across the team.


Top 3 skills: (1) banking and/or payroll background (2) computer skills to handle use of multiple apps (3) critical thinking and analytical skills

M-F schedule: 9am - 6pm + work some holidays.


• Experience in risk mitigation within the payments or payroll industry (3-5 years preferred) with the ability to identify the behaviors and signs of risky financial transactions or accounts.

• Excellent research and investigative skills.

• Proficient use of technology with exceptional internet research skills.

• Ability to make independent and sound decisions and think on your feet in a dynamic fast paced environment.

• Ability to partner and work seamlessly across the team to effectively document and share problems, opportunities, and solutions.

• CFE certification is a plus

• Must be able to work overtime as well as Saturdays and some holidays.



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