Principal, Enterprise Monitoring

1 month ago


Chicago, United States Request Technology, LLC Full time

Principal, Enterprise Monitoring

Salary: Open + Bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days on-site, 2 days remote

Qualifications

  • Bachelor's degree in a related area
  • 10+ years’ experience working in a distributed multi-platform environment.
  • 3+ years’ experience working with cloud native applications.
  • 3+ years’ experience managing technical projects.
  • Expertise in Splunk
  • Experience with Cloud Native applications running on Kubernetes within AWS
  • AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs
  • Monitoring and reporting using SNMP.
  • CI/CD tools such as Artifactory, Jenkins, and GIT
  • Cloud native applications, including Terraform experience.
  • Experience scripting and/or coding against APIs.

Responsibilities

  • Translate middle and senior management strategic directives into workable technical directives.
  • Monitor project status and take remedial action on projects behind schedule and/or over budget.
  • Provide subject matter expertise for ongoing support of third-party tools like Splunk.
  • Provide expert-level technical mentoring to junior members of the team.
  • Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data.
  • Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring.
  • Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems.



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