Employee Benefits Claims Advocate

1 week ago


Roseland, United States Brown & Brown Insurance Full time

Brown & Brown is seeking a Claims Advocate for our Employee Benefits team in Roseland, NJ. This Claims Advocate will service and manage client relationships with a focus on client retention.


WHAT YOU’LL DO:

  • Provide clerical and administrative support to a sales and account staff.
  • Possess knowledge of various group insurance products and coverage.
  • Provide support to all account staff in handling escalated client claims issues.
  • Coordinating marketing material and presentations for prospects and clients.
  • Review and update marketing communications on a periodic basis to maintain accuracy with current services that can be offered.
  • Assist with client audits as needed.
  • Assist with the generation of ID cards as needed for the call center.
  • Assist group representatives, marketing reps, as workload necessitates.
  • All other duties as assigned.


WHAT YOU’LL NEED:

  • High School Diploma or equivalent, required.
  • Associate degree, preferred.
  • 1-3 years' experience in the Employee Benefits service
  • Basic computer knowledge in a Windows environment, create spreadsheets with Excel, know how to operate Microsoft Word.
  • Life/Health producer license, required.


WHAT WE OFFER:

  • Excellent growth and advancement opportunities – including training, mentorship, and development
  • Competitive pay based on experience.
  • Generous Paid Time Off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan


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