Junior Technical Video Content Creator

3 weeks ago

Irvine, United States EBizCharge Full time

Headquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing payment processing applications that facilitate electronic payment processing within the workplace, enhance transaction security, and increase client profits. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage ERP products, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento, WooCommerce, and BigCommerce. EBizCharge offers its employees unlimited earning potential, career advancement opportunities, and a dynamic work environment.


We’re searching for a Jr. Technical Video Content Creator to join our team and help take our product suite and organization to new heights. As a Jr. Technical Video Content Creator, you will be creating how-to videos for product workflows, writing and proofreading Technical Publications guides and scripts, and assisting in other technical content tasks. You will be updating content on our digital Knowledge Base, repositories, and Technical Publications libraries. You will be instrumental in making video content play a larger part in how we support our existing user base and notify other departments, existing users, and new prospects of new product releases and the benefits these new releases bring.


Responsibilities:

  • Create externally and internally-facing how-to-videos for a large number of workflows across our product suite.
  • Rapidly produce quality technical videos including writing scripts, proofreading scripts, generating graphics, filming and editing video content, and publishing to various channels.
  • Assimilate information extracted from SMEs and recreate content into a defined style, ensuring that it is clearly articulated and easy to integrate into our video libraries.
  • Strategize new ways videos can enhance product offerings and support for our user base.
  • Update content on Knowledge Base repositories and Technical Publications libraries as needed.
  • Help with day-to-day tasks and operations on Technical Publications team.
  • Assist with some styling tasks as needed for content creation.
  • Other duties as assigned by department leadership.


Qualifications:

  • Previous experience writing documentation and procedural materials for multiple audiences preferred but not required.
  • Bachelor’s degree in relevant technical field or video production preferred but not required.
  • Intermediate skill level in After Effects and Premiere Pro required.
  • Excellent communication and teamwork skills, including ability to consult with subject matter experts from software developers, support, QA, and product management.
  • Strong organizational and time management skills.
  • A positive attitude, willing to jump in and tackle new challenges.


Benefits:

  • 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match.
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.


Job Type: Full-Time


The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited

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