NOC Technician

3 weeks ago

Rockville, United States Insight Global Full time

NOC Technician

Location: Rockville, MD – onsite 5x/week and occasional travel to sites in Rockville

Duration: Long term contract

Salary Range: $25-30/hr depending on level of experience


Must Haves:

  • 2+ years of Cisco Network routing and switching knowledge & experience
  • Bachelors Degree
  • Hands on experience with the configuration, deployment, and operational support of Cisco routers and switches (CCNA preferred), 1+ year
  • Experience providing customer-facing support in an Enterprise IT environment, 3+ years
  • LAN physical layer knowledge and experience – Cable Types CAT 3, 5 & 6 standards
  • Experienced in the use of Enterprise IT ticketing applications such as Remedy, ServiceNow, etc.


Responsibilities:

  • Staff will support a 24x7 FiberNet Network Operations Center (NOC) serving Montgomery County Government Departments and County Agencies including Montgomery County Public Schools, Montgomery College, Washington Suburban Sanitation Commission, Washington Metropolitan Park & Planning Commission and Housing Opportunities Commission.
  • Duties focus on the overall operation of the County’s FiberNet composed of over 600 miles of optical fiber, 1200 Cisco switch/routers, Aruba 802.11 Access Points, and all supporting infrastructure.
  • Other network topologies include Passive Optical Network (PON) sites and Dense Wave Division Multiplexing (DWDM) sites.
  • The NOC will be responsible for monitoring network dashboards, analyzing problems, troubleshooting incidents, coordinating and reporting all operational information concerning the enterprise network infrastructure.

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