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Associate Director, Enterprise Applications

2 months ago

New York, United States Tandym Group Full time

A nonprofit services organization in New York City is currently seeking an experienced professional to join their team as their new Associate Director, Enterprise Applications. In this role, the Associate Director, Enterprise Applications will be responsible for overseeing departmental efforts to provide the organization with case management and other enterprise application solutions that ably support the organizational mission and the objectives of its constituent projects, programs and departments.

Responsibilities:

  • Oversee the product management and development roadmap relating to the Center's case management and reporting system
  • Lead the design, development, implementation, and maintenance of case management solutions that meet the needs and requirements of the organization and its constituent project and programs
  • Manage and oversee the software development lifecycle process and development pipelines in relation to case management software development, including the planning, prioritization, coding, QA, testing, deployment and maintenance of software and feature releases
  • Conduct and lead regular meetings between internal team members and key external stakeholders to identify requirements, devise solutions, define technical specifications, establish priorities, and report on timelines and progress.
  • Provide management, mentorship and guidance to the department's software development, data engineering and product management team members
  • Work with the Technology Director to define, set and document the practices, procedures and workflows governing related functions of the department
  • Maintain established practices and procedure and oversee related workflows on an ongoing basis
  • Oversee and maintain a well-suited portfolio of employee-facing technology solutions aimed at meeting needs in areas such as collaboration, scheduling, document flow and forms building, and others as needed
  • Develop and manage project resource estimates, timelines and budgets
  • Oversee and provide appropriate knowledge transfer to product owners and other departmental support teams to prepare them to deliver continuing support of related platforms/systems
  • Lead the product management team to ensure that the departmental repository of all platform contract, licensing, purchase/subscription and configuration information is maintained and kept current
  • Ensure that software and licensing renewals are completed accurately and on time
  • Interface with Fiscal and Legal departments on matters pertaining to software, subscription and license purchasing/contract matters
  • Perform other duties, as needed

Qualifications:

  • 10+ years of experience in Software Development with 5 years or more of proven experience overseeing case management systems, enterprise application solutions, and software development teams
  • Proven experience managing the Software Development lifecycle process
  • Strong understanding of Software Development methodologies
  • Demonstrable project and product management skills and a track record of successfully delivering complex case management systems development and enterprise application projects on time and within budget
  • Technical proficiency and familiarity with software platforms and integrations
  • Knowledge of financial systems and procurement processes
  • Excellent managerial, analytical, critical thinking and problem-solving skills
  • Strong process analysis/improvement skills and a deep understanding of UI/UX concepts and related items
  • Excellent communication and collaboration skills, including the ability to clearly communicate detailed and complex concepts and specifics
  • Excellent interpersonal, organizational and documentation skills
  • Demonstrable experience managing data engineering personnel to implement BI solutions, ETL processes, and other cross-platform integrations
  • Proficiency in programming languages and formats such as Java, Python, .NET, XML and JSON
  • Experience with secure software development and data engineering practices, IDE platforms, and related ticketing systems

Desired Skills:

  • Salesforce, NetSuite, Agiloft and Jira experience
  • Experience with Jira
  • Experience with data engineering concepts and database management systems (MS and Oracle SQL, NoSQL, etc.)
  • Azure/AWS experience
  • Experience working in the nonprofit sector
  • Job-related technical/professional certifications