Customer Service Representative

1 month ago


Middlesex, United States NutraBio Labs, Inc. Full time

Job Description


Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative

We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry.

NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply.

Position: Customer Service Representative

Location: Middlesex, NJ 08846

Status: Full-Time (In-Office)

Hours:

  • Monday to Thursday: 9:00 AM to 5:30 PM
  • Friday: 9:00 AM to 4:00 PM (early departure)
  • 40 hours paid


Job Responsibilities:

  • Engage with customers through inbound and outbound calls.
  • Process orders, coordinate deliveries, and provide timely updates on order statuses.
  • Resolve customer inquiries promptly and accurately, fostering customer loyalty.
  • Document all details of inquiries, comments/complaints, and actions taken.
  • Consistently deliver high levels of professional service and assistance.


Job Qualifications:

  • Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus.
  • High school diploma or GED.
  • Proficient in computer skills.
  • Dependable with excellent attention to detail.
  • Strong problem-solving skills, along with excellent communication and interpersonal abilities.
  • Professional demeanor, appearance, and attitude.
  • Excellent typing, spelling, and grammar skills.
  • Demonstrated customer service skills and a positive team-oriented attitude.


Benefits:

  • Prompt weekly pay.
  • 401(k) with company match.
  • Medical coverage.
  • Direct deposit.
  • Vacation, personal days, and holiday pay.
  • Growth opportunities within the company.


How to Apply:

  • If you are excited about this opportunity, please send your resume to employment@nutrabio.com.


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