Information Technology Application Support

4 days ago


Harrison, United States Insight Global Full time

8-9 month contract to hire in Harrison, NY

*must have car and live close to Westchester County


Must-haves

3+ years of experience in a Customer Service role

Experience or education-based knowledge within data processing applications

Strong knack for technology and ability to learn platforms quickly

Strong communication skills and ability to provide customer service via phone as well as in person

Strong technical understanding with the ability to work cohesively with programming and data warehousing teams

Strong Excel Skills

Plusses

Experience troubleshooting Macs as well as Windows

Experience working in a customer facing role

Experience working in the educational/instructional field, or working in IT at their college

Strong recent experience using ServiceNow as a ticketing system

Day to Day

A client is looking for a Data Application Customer Support Representative to sit hybrid remote and onsite in Harrison, NY. This person will be responsible for supporting end-users at school districts in the database and software space. This will include managing tickets in ServiceNow and helping district personnel via phone with basic data application incidents such as student data populating incorrectly on the state reporting platform, or missing attendance data, etc. This representative will resolve these issues by pulling data for them, looking for the root cause, and diagnosing the issue as to why certain information is inaccessible, why certain applications may be moving slowly, etc. They will work hand in hand with programming teams as needed for escalations. This person will also be training customers at school districts on the use of software applications. Customer service and communication skills are essential for this role, along with a strong technology and data-driven mindset.



  • Harrison, United States Insight Global Full time

    Must-haves3+ years of experience in a Customer Service roleExperience or education-based knowledge within data processing applicationsStrong knack for technology and ability to learn platforms quicklyStrong communication skills and ability to provide customer service via phone as well as in personStrong technical understanding with the ability to work...


  • Harrison, United States TEKsystems Full time

    This is a 6 month contract to hire role that will sit onsite 5 days a week in Harrison, NY and then move to hybrid with 2 days remote. The conversion salary for this role is up to $65k max. Fingerprints are required. There are 2 openings on this team for an Application Support Specialist that specialize in the below:One person with HRIS experience. Working...


  • Harrison, United States TEKsystems Full time

    *This is a 6 month contract to hire role that will sit onsite 5 days a week in Harrison, NY and then move to hybrid with 2 days remote. The conversion salary for this role is up to $65k max. Fingerprints are required. There are 2 openings on this team for an Application Support Specialist that specialize in the below:* * One person with HRIS experience....


  • Harrison, United States Insight Global Full time

    ABOUT THE ROLEA client is looking for a Project Manager/IT Lead to sit hybrid in Westchester County and remote. This person will be managing technical infrastructure and networking projects across 3 customers (school districts) across the local area. Projects may include wireless network or infrastructure upgrades/replacements, VoIP implementations or...


  • Harrison, United States Insight Global Full time

    Logistics:Location: Bronxville, NY - 3 days onsiteSchedule: 8:00 am - 4:00 pmWork Type: 8-9 month contract to hirePay Range: 40-50/hrMust Haves:7+ years of professional IT experience1+ years leading or managing an IT Team preferably within a network specific projectFundamental understanding of Technology, Networking and Infrastructure, with prior experience...


  • Harrison, United States Insight Global Full time

    Role: Infrastructure Technology LeadDuration: 8 Months Contract to HireLocation: Harrison, NY (Hybrid) Required Skills & ExperienceFundamental understanding of Technology, Networking and Infrastructure, with prior experience managing projects in that space Strong experience building relationships and managing various stakeholders simultaneously Experience...


  • Harrison, United States Insight Global Full time

    Job DescriptionJob DescriptionA client is looking for a Data Application Customer Support Representative to sit hybrid remote and onsite in Harrison, NY. This person will be responsible for supporting end-users at school districts in the database and software space. This will include managing tickets in ServiceNow and helping district personnel via phone...


  • Harrison, United States Insight Global Full time

    Required Skills & Experience7+ years of project management experience Fundamental understanding of Technology, Networking and Infrastructure, with prior experience managing projects in that space Strong experience building relationships and managing various stakeholders simultaneously Experience using any project planning & tracking tool (Ex: Spreadsheets,...


  • Harrison, New York, United States TEKsystems Full time

    About the Job:As an Application Support Specialist, you will be responsible for providing technical support to school district clerical personnel, resolving data application problems, and conducting informal training sessions. You will also monitor processing phases, participate in projects, and assist in identifying user concerns. This is a fully onsite...


  • Harrison, United States Insight Global Full time

    Required Skills and Experience 7+ years of project management experienceFundamental understanding of Technology, Networking and Infrastructure, with prior experience managing projects in that spaceStrong experience building relationships and managing various stakeholders simultaneouslyExperience using any project planning & tracking tool (Ex: Spreadsheets,...


  • Harrison, Ohio, United States The Greater Cincinnati School Application Consortium Full time

    Overview: The Greater Cincinnati School Application Consortium is committed to delivering top-notch educational experiences to our students. We believe that every child deserves access to quality instruction, supportive resources, and a nurturing environment that encourages them to thrive.Job Summary: We are looking for an experienced Behavior Technician to...


  • Harrison, Maine, United States Insight Global Full time

    Company Overview">Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.Salary">$65-$70 per hour.Job Description">The ideal candidate will oversee all 5 Systems Engineering teams, each comprised of 4 Engineers and 1 Lead Engineer.Responsibilities will consist...


  • Harrison, NY, United States TEKsystems Full time

    This is a 6 month contract to hire role that will sit onsite 5 days a week in Harrison, NY and then move to hybrid with 2 days remote. The conversion salary for this role is up to $65k max. Fingerprints are required. There are 2 openings on this team for an Application Support Specialist that specialize in the below:One person with HRIS experience. Working...


  • Harrison, Ohio, United States The Greater Cincinnati School Application Consortium Full time

    The Greater Cincinnati School Application Consortium is seeking a highly skilled Behavior Support Specialist to join our team at Southwest Local Schools. This role is an exciting opportunity for individuals who are passionate about supporting students with diverse needs and making a positive impact on their educational journey.About the JobThis position is...


  • Harrison, New York, United States TEKsystems Full time

    Company Overview:We are a technology service provider for various school districts, supporting student and teacher technologies in over 40 districts. Our centralized support team offers infrastructure, telecommunications, systems, and service desk support to clients.Job Description:We seek an Application Support Specialist to join our student information...


  • Harrison, United States Insight Global Full time

    Job DescriptionJob DescriptionA client is looking for a Project Manager/IT Lead to sit hybrid in Westchester County and remote. This person will be managing technical infrastructure and networking projects across 3 customers (school districts) across the local area. Projects may include wireless network or infrastructure upgrades/replacements, VoIP...


  • Harrison, New York, United States Mastercard Full time

    About UsAt Mastercard, we're committed to making a positive impact on the world. As a leading global payments and technology company, we enable consumers, businesses, merchants, issuers, and governments to connect and thrive through the use of our products and services.Job SummaryWe are seeking an exceptional Director, Chief of Staff to support the CTO of...


  • Harrison, United States Insight Global Full time

    Job DescriptionJob DescriptionA client is looking for a Project Manager/IT Lead to sit hybrid in Westchester County and remote. This person will be managing technical infrastructure and networking projects across 3 customers (school districts) across the local area. Projects may include wireless network or infrastructure upgrades/replacements, VoIP...


  • Harrison, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...


  • Harrison, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...