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Business Systems Analyst

2 months ago

Richmond, United States Seneca Resources Full time

Position: Business Systems Analyst

Location: Richmond, VA, remote-first with occasional on-sites after initial 2 week onsite training

Terms: Contract, 6 months with extensions

Compensation: 36/hr W2 with benefits


Serve as the link between the IT Department and business stakeholders, evaluating business processes, identifying improvement areas, and developing solutions to enhance efficiency and productivity. Collaborate with various departments to gather and analyze data, recommending improvements to achieve business objectives.

Essential Functions & Responsibilities

  • Conduct root cause analysis to resolve system issues and identify process gaps, inefficiencies, and areas for improvement.
  • Collaborate with business stakeholders to understand processes and requirement needs.
  • Coordinate cross-functional meetings to create current and future state process maps and KPI metrics.
  • Propose process improvements using various mapping tools.
  • Prioritize changes based on risk assessment, cost-benefit analysis, and KPI metrics.
  • Gather, document, and maintain business requirements through stakeholder interviews.
  • Secure requirement buy-in from business stakeholders.
  • Communicate business requirement changes, enhancements, and modifications verbally and through written documentation.
  • Create and maintain requirements traceability matrices.
  • Collaborate with stakeholders to prioritize business requirements.
  • Develop and maintain functional design and Quality Assurance documentation (e.g., Test Plan, Test Cases).
  • Perform System Testing and document results.
  • Support User Acceptance Testing by providing test cases and test data.
  • Create training documentation and conduct user training.
  • Partner with business owners to implement approved process changes.
  • Utilize SDLC methodology to deliver technical solutions.
  • Investigate and document transaction flow using various tools.
  • Collaborate with third-party vendors to enhance the system.
  • Continuously monitor processes for optimization opportunities.
  • Implement daily management practices to ensure sustained process improvements.
  • Stay updated on industry best practices, new technologies, and releases impacting business processes.
  • Communicate external software interface requirements to enable business processes with third-party software.

Knowledge & Skills

  • Technical and analytical skills with finance business knowledge.
  • Strong communication and interpersonal skills.
  • Excellent organizational and advanced troubleshooting skills.
  • Project management proficiency.
  • SQL skills are a plus.
  • Advanced computer skills.
  • Ability to collaborate across different levels and work independently.
  • Proficient in written and verbal English communication.
  • Knowledge of finance, tax regulations, and standards.
  • Presentation and meeting facilitation skills.

Education & Experience

  • Bachelor’s degree in Business Administration, Information Systems, or a related field.
  • 2 years of business requirements gathering experience.
  • 2 years of Quality Assurance or System Testing experience.
  • 2 years of business process mapping experience.
  • Proven experience in business process analysis and improvement.
  • Proficient in Microsoft Office Suite.

About Seneca Resources

Seneca Resources is a client-driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. We are a leading IT services provider with offices in Virginia, Alabama, New York, and Georgia, serving clients throughout the United States. Our success lies in our strong corporate culture, engaging work, competitive compensation, extensive professional training, and excellent career advancement opportunities. We are looking for the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.