NLP Analyst
2 weeks ago
Watsonville, United States
Webologix Ltd INC
Full time
Job Title: NLP Analyst
Locations: Malvern, PA
Type of hire: Fulltime
Job Description:
- Build content for chatbot and define an efficient process for identifying targeted follow-up questions based on keywords.
- Research and analyze the scope of intent within the linguistic and technical dimensions of chatbot's capabilities.
- Debug the bot behavior and fix the issues.
- Min 4+ yrs hands on KORE.ai, SmartAssist, IVR Technologies, Java, Java Script, Python would be preferred.
- Good experience on Conversational AI Platform.
- Exposure to Gen AI and its concepts with conversational AI Products.
- Good experience in understanding the business requirements and creating chatbots in Kore.ai XO Platform, Search Assist.
- Transforming natural language data into features using NLP techniques, Knowledge on KORE.ai and IVR systems.