Admission & Referral Specialist II

Summary

The Admission & Referral Specialist II will be responsible for direct contact with clients, referral sources, families, physicians and treatment teams. The Admission & Referral Specialist II will be expected to complete an assessment of the patients in the centralized intake team and emergency department. Will coordinate disposition with Psychiatrist and ED Physician (if indicated) and follow the patient through admission to inpatient or referral to another level of care or agency. The Admission & Referral Specialist II will be responsible for all ages pediatric to geriatric. Must be able to adapt quickly, work independently, detail oriented and organized. Gathers necessary proof of insurance coverage, begins with authorization/certification process for admission.

Experience/Education Requirements

• Master's degree in psychology, social work, nursing or related field required within 1 year of hire.
• Minimum two years direct clinical experience in Behavioral Health field in clinical interviewing, evaluation, treatment, and referral of Behavioral Health patients preferred
• Experience with EPIC and workque preferred.
• Excellent written, verbal and organizational skills.

License or Certification Requirements:

• LCSW or LCPC preferred
• LSW or LPC preferred
• If RN, Psychiatric Nursing Certification preferred

Responsibilities

• Ability to evaluate and review clinical information and triage.
• Demonstrates an understanding of the action and side effects of psychotropic medications.
• Develops and maintains relationships within the multidisciplinary team.
• Functions as a resource person to patient and families
• Possess knowledge and skill required to complete behavioral health assessment and determine level of care.
• Work collaboratively with departments, patients, family, physician referral.
• Demonstrates knowledge and skill of the proper completion of involuntary petition and certificate for admission.
• Possesses knowledge and skill to accurately assess risk, and complete MSE and clinical evaluation for IDTA
• Possesses knowledge of DSM V diagnoses and related symptoms, and demonstrates skill in identifying and assessing for these
• Ability to accurately determine admission criteria and treatment needs and formulate clinical impression
• Ability to present and document clinical impressions efficiently, and collaborate with physicians for disposition
• Work collaboratively with ED, units, and other departments to facilitate assessment and admission of Behavioral Health patients
• Demonstrates ability to educate patients, families and collaterals about the evaluation process, admission process, and Behavioral Health services
• Demonstrates ability to provide psychoeducation for patients, families and collaterals related to symptoms, diagnoses, and treatment recommendations
• Knowledge of community resources for Behavioral Health
• Demonstrates ability to provide phone and inperson screenings and assessments and link with appropriate level of care
• Ability to complete quality clinically documentation in a timely manner and according to documentation requirements and standards
• Ability to manage multiple tasks effectively in a fast paced environment
• Ability to manage the Intake workque effectively
• Demonstrates crisis intervention and de-escalation skills with Behavioral Health patients and families
• Serve as liaison across units, departments, and the community to promote access and continuity of care for Behavioral Health patients