Front Desk Supervisor

1 day ago


Houston, United States Hotel Granduca Houston Full time
Company Description

Hotel Granduca Houston has set the standard for luxury service. 121 guestroom hotel, undergoing an exciting re-branding process with a first floor renovation is set to enter the luxury boutique market in 2025.

Role Description

This is a full-time, on-site role for a Front Desk Supervisor at Hotel Granduca Houston, TX. The Front Desk Supervisor will be responsible for overseeing front desk daily duties, assisting in managing the guest experience and guest journey through personalization of guest stays, ensuring customer satisfaction, and providing exceptional customer service on a daily basis.

Qualifications

  • Supervisory Skills in a previous hotel- 4-5 start hotel strongly preferred: Ability to lead and manage a team effectively
  • Phone Etiquette: Excellent communication skills and professionalism on the phone
  • Receptionist Duties: Proficiency in handling front desk responsibilities
  • Customer Satisfaction and Customer Service skills
  • Strong organizational and problem-solving skills
  • Attention to detail and ability to multitask in a fast-paced environment
  • Previous experience in a similar role in the hospitality industry
  • Knowledge of hotel operations and reservation systems is a plus-Opera Cloud and Alice
  • ability to adapt fast to changing environments
  • willingness to perform duties outside front desk to support the operation as needed
  • flexible schedule
  • must understand refined language and behaviours
  • knowledge of LQA and Forbes standards a plus

  • Front Desk Supervisor

    1 month ago


    Houston, United States Doubletree Houston Airport Full time

    Description Join the team at the Doubletree by Hilton as our Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of...

  • Front Desk Supervisor

    4 months ago


    Houston, United States Houston Marriott Westchase Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Supervisor

    6 months ago


    Houston, United States Avion Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy Education & Experience At least 2 to 3 years of...

  • Front Desk Supervisor

    2 months ago


    Houston, United States Blue Sky Hospitality Solutions Full time

    The Front Desk Supervisor is responsible for assisting the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are...

  • Front Desk Supervisor

    5 months ago


    Houston, United States Hyatt Regency Houston Galleria Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...


  • houston, United States Hotel Granduca Houston Full time

    Company Description Hotel Granduca Houston has set the standard for luxury service. 121 guestroom hotel, undergoing an exciting re-branding process with a first floor renovation is set to enter the luxury boutique market in 2025. Role DescriptionThis is a full-time, on-site role for a Front Desk Supervisor at Hotel Granduca Houston, TX. The Front Desk...


  • Houston, United States Tarantino Properties Full time

    Kings Reserve is seeking FT & PT Front Desk/ Receptionists. This is a temporary position that will be responsible to enhance resident services and provides up to date information in a more efficient and timely manner. Greets residents and visitors, a Receptionist, Front Desk, Cookie, Administrative, Property Management

  • Front Desk Agent

    4 weeks ago


    Houston, United States Pyramid Global Hospitality Full time

    Houston Marriott Westchase Hotel is looking for Experienced Front Desk Agents. About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of everyone. By fostering a Front Desk, Agent, Hospitality, Hotel, Support


  • Houston, United States Philadelphia Eagles Full time

    The Houston Texans are in a season of growth and are seeking an individual for the position of Front Desk Representative. Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome The Texans C Front Desk, Representative, Guest Experience, Customer Service, Retail, Skills

  • Front Desk Agent

    2 months ago


    Houston, United States Atrium Hospitality Full time

    Hotel: Houston Marriott. Front Desk Agent. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Starting: $14 At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring Front Desk, Agent, Customer Service, Hospitality, Hotel, Associate

  • Front Desk Agent

    1 month ago


    Houston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Regency Houston Galleria [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    3 weeks ago


    Houston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hilton Houston Medical Center [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent>

    6 months ago


    Houston, United States Four Seasons Full time

    Four Seasons - 1300 Lamar street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room assignments;...

  • Front Desk Ambassador

    3 weeks ago


    Houston, Texas, United States Philadelphia Eagles Full time

    Front Desk Representative OpportunityThe Philadelphia Eagles are seeking a dedicated individual to fill the role of Front Desk Representative. Our team values Texans Teammate Habits:•Dedication to our organization•Adaptability in a fast-paced environment•Passion for delivering exceptional customer service•Integrity in all...


  • Houston, United States Crescent Services Full time

    DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have strong leadership skills and previous hotel supervisor experience, submit your resume to apply! Required Skills & Abilities: -Previous hotel front office supervisor experience required -Prior...


  • Houston, United States Crescent Services Full time

    DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have strong leadership skills and previous hotel supervisor experience, submit your resume to apply! Up to $1000 hiring bonus for new hires that meet eligibility requirements!Required Skills &...

  • Front Desk Concierge

    3 weeks ago


    Houston, United States The Aspenwood Company Full time

    The Aspenwood Company has opportunities for a full time and part time Concierge/Front Desk/Security associate at our Village of Meyerland location an Assisted Living, and Memory Care senior community.Pay Rate: $15.50/hr. Must be available to work weekends and holidaysThe concierge is responsible for establishing first impressions by being a welcoming face...


  • Houston, United States The Joblink Full time

    About the job Front Desk Receptionist We are looking for a Bilingual Administrative Assistant (Front Desk Receptionist) to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with...


  • Houston, United States CCL Global Full time

    Front Desk Receptionist | Downtown Houston | 1-Year Contract Join an innovative team in the energy sector as a Front Desk Receptionist in Downtown Houston! Were looking for a professional, organized individual to be the welcoming face of our clients office, offering a fantastic opportunity to gain experience in a leading LNG environment. Position...


  • Houston, United States CCL Global Full time

    Front Desk Receptionist | Downtown Houston | 1-Year ContractJoin an innovative team in the energy sector as a Front Desk Receptionist in Downtown Houston! We’re looking for a professional, organized individual to be the welcoming face of our client’s office, offering a fantastic opportunity to gain experience in a leading LNG environment.Position...