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Deployment Technician

2 months ago

Newark, United States Insight Global Full time

Required Skills & Experience


* Possess one to two years' experience in basic troubleshooting skills on PC desktops, laptops and printers * Experienced Customer Service * Willingness to work a variable work schedule for deployment project type work, characterized by extended days and travel during the entire project. * Ability to read and interpret installation guides, service manuals, site maps and transportation maps * Ability to accurately conduct equipment inventory * Demonstrates basic problem recognition on common desktop applications and operating systems * Demonstrates basic network, laptop, desktop and printer configuration and installation * Possesses knowledge of LAN design concepts, installation, and troubleshooting without assistance


Job Description


The service delivery team provides multi-vendor services including hardware and software installation and deployment services for customer projects. The delivery team upgrades current customer IT infrastructure to meet the growing demands placed on their technology. Integration of the latest IT solutions including front office, back office, the data center, the network and training. Additionally, the team supports break fix for printers and personal computer products. This role requires heavy travel by car and sometimes by plane and an appetite for late night or over night scheduling.