Application Support Analyst
4 weeks ago
Job Title: ETL Application Support Analyst
Location: Tampa Florida/ 3 days in office
Duration: 06+ months’ Contract
Required Skills & Experience
- B.E/ B.Tech. in Computer Science, IT, or other Engineering disciplines.
- 5 to 7 years of experience in handling production support activities.
- 5+ years of experience in Relational Database SQL (Oracle). Must be able of writing complex and efficient SQL DML statements.
- 5+ years of experience in Unix, SQL, and Ab Initio (or any other ETL tool).
- Able to optimize SQL queries, performance tune, table structures and indexes.
- Knowledgeable of basic Unix commands, command lines, how to move or add files.
- Experienced with handling production support activities.
- Familiar with Ab Initio architecture for issue identification and issue resolution.
- Should be aware of the scheduling tool.
- Hands-on experience UNIX with knowledge in scripting language to create scripts for automation of daily batch reports.
- Strong design & execution bend of mind.
- Thorough understanding of DWH methodologies.
- Design pattern implementation, algorithms and data structure.
- Ab Initio development, components usage, EME, migration process with branching.
- Unix shell scripting.
- Software engineering best practices.
- Unix shell scripting experience and understanding of Ab Initio environment (Co-Operating system). Able to understand, analyze and write PL SQL queries on Oracle and Sybase.
- Extensive knowledge of Ab Initio development, components usage, EME, migration process with branching. Able to analyze the existing graphs and should be able to provide impact assessment.
- Good expertise in database level analysis to trace issues to closure.
- Willingness to learn backed with solid technology understanding of distributed systems is essential. Must have the ability to coordinate with other teams and come to a resolution of batch issues at the earliest.
Desired Skills & Experience
- Experience on shell scripting.
- Experience with ETL Development tools.
What You Will Be Doing
- Lead a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
- Establish and monitor process performance measurements and business impact. Gather and communicate performance statistics and reports to internal stakeholders and senior management.
- Monitor effectiveness and efficiency of production and/or process. Determine and/or drives change and improvement efforts in production and/or processes.
- Coordinate with other stake holders located across shores.
- Ownership and responsibility for end-to-end production batches.
- Ensure process compliance and manage expectations of the leadership.
- Actively trace and track issues and document the issue resolutions.
- Create monthly issue reports.
- Ensure best practices are followed.
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