Quality Assurance Manager

3 weeks ago

Burnsville, United States Hercules OEM Full time

As the Quality Assurance Manager, you will serve as the day-to-day leader of Quality across Hercules OEM. This position has a working element, as you will be responsible for Quality across Hercules OEM (80% of your time) but will focus some of your time on quality specific to the HOEM’s largest site, Minnesota (20% of your time). As Hercules OEM grows and expands, we anticipate this role will gradually shift into a full-time quality management position with the growth of additional staff.


Specific functions of the Quality Assurance Manager include the management of:

All quality engineers and technicians

The Quality Management System (QMS)

Corrective & Preventative Actions

Regulatory Response Program


We would love to hear from you if you have the skills and experience we are looking for. This role requires onsite presence at our location in Burnsville, Minnesota.


Key Responsibilities:

The Quality Assurance Manager leads the quality function at HOEM concurrent with: (1) Business growth, (2) Customer expectations, (3) Meeting division financial objectives, and (4) Meeting divisional goals concerning safety, quality, and on-time delivery of products.

  • Responsible for the overall operation of the QA Department and oversees the day-to-day supervisory job functions of all quality employees.
  • Recruits, hires, and trains staff, evaluates employee performance and recommends or initiates promotions, transfers, and disciplinary action for the quality department.
  • Final quality MRB decision point at HOEM for rejected material.
  • Responsible for management of the Quality Management System (QMS) at Hercules OEM
  • Oversees / Completes any necessary HOEM quality paperwork, including customer-required documentation, PPAPs or surveys.
  • Manages the investigation, quarantining, and correction of quality concerns with inventory, including supervising all corrective actions with vendors, customers, or internal staff on quality-related severe issues.
  • Works with the sales and marketing department to produce new sales literature, website updates, or other marketing functions as they arise.
  • Main contact for HOEM regulatory, compliance, or certification issues
  • Travel, as required, in support of Commercial and Quality activities - up to 25% expected.
  • Consistent demonstration of Hercules OEM CORE values


Required Qualifications:

  • Bachelor’s degree in a relevant field or equivalent combination of education and/or experience.
  • Minimum 7 years Quality Experience
  • Experience with ISO 9001 or AS9100
  • Strong Leadership skills
  • Proficiency with Microsoft Excel, Outlook, and Word.


Preferred Qualifications:

  • Supplier or Supply Chain Quality Experience
  • Background in elastomers or sealing products.
  • Basic understanding of GD&T
  • Consistent demonstration of strong listening and communication skills.
  • Demonstrated ability to work independently and collaboratively.
  • Ability to work efficiently without compromising quality or accuracy.



At Hercules OEM, we are an equal-opportunity employer committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, veterans, and individuals with disabilities.


About Us:


Hercules OEM is a part of the North America Seals sector of Diploma PLC. Hercules OEM is a profitable, stand-alone business unit with ~$80M revenue and 140 team members across a footprint of five locations within the US. Hercules OEM is a value-add distributor and technical solutions provider with superior engineering capabilities for global manufacturers. The company has an exceptionally strong value proposition, providing an unmatched customer experience from product specification to order fulfillment.


The North America Seals sector of Diploma PLC is comprised of three stand-alone companies: Hercules Sealing Products, Hercules OEM, and VSP. The sector’s current total annual revenue is ~$250M with 600 team members across US and Canada. NA Seals growth strategy is to double revenue by 2025.


We are committed to the CORE values of Hercules OEM:

Courage: We do what it takes

Ownership: We do what is right

Respect: We embrace everyone

Excellence: We challenge the status quo


Introduction & Background on Diploma PLC


Diploma PLC is an international group supplying specialized products and services to a wide range of end segments in our three Sectors of Seals, Controls and Life Sciences.

Diploma’s businesses are focused on supplying essential products and services which are funded by the customers’ operating rather than their capital budgets, providing recurring income and stable revenue growth.


Our businesses then design their individual business models to closely meet the requirements of their customers, offering a blend of high-quality customer service, deep technical support and value-adding activities. By supplying essential solutions, not just products, we build strong long-term relationships with our customers and suppliers, which support attractive and sustainable margins.


Finally, we encourage an entrepreneurial culture in our businesses through our decentralized management structure. We want our managers to feel that they have the freedom to run their own businesses, while being able to draw on the support and resources of a larger group. These essential values ensure that decisions are made close to the customer and that the businesses are agile and responsive to changes in the market and the competitive environment.


The Group employs ca. 2,500 employees and its principal operating businesses are located in the UK, North America, Northern Europe and Australia.


Over the last ten years, the Group has grown adjusted earnings per share at an average of ca. 12% p.a. through a combination of underlying growth and acquisitions. Diploma is a member of the FTSE 100 with a market capitalization of ca. $4bn.


Further information on Diploma PLC can be found at www.diplomaplc.com

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