Quality Leader

What you’ll do:

• Manage the QMS and quality staff for both facilities in Oakdale and Blaine MN
• · Leads all customer complaint investigations and is the CAPA subject matter expert regarding problem solving techniques and solution implementation
• Lead and direct root cause investigations on internal and external quality concerns and manage the completion of Quality Notifications to include any assigned corrective action activities
• Communicates with the customers’ quality personnel to coordinate quality requirements and resolutions as necessary
• Identifies and pursues tactical and strategic quality initiatives
• · Responsible for driving metrics and process improvements relating to quality
• · Provides leadership, direction, prioritization, and motivation to attain high levels of employee engagement regarding quality policies, initiatives and activities
• · Attends meetings (Production, Engineering, Project Kickoff, Postmortem, etc.) with preparation to provide input and updates as required
• · Keeps accurate documentation and performs statistical analysis on quality defects and trends to be shared with the whole organization regarding quality performance
• · Provides employee training, coaching, and development
• · Leads and supports CI (Continuous Improvement) and lean manufacturing activities/events related to quality
• · Identifies process performance improvement opportunities
• · Sets compliance requirements for raw material, internal intermediate products, and supplier compliance
• · Maintains and complies with ISO accreditation requirements
• · Works with site functional leaders and project leaders to implement improvements to production processes that lead to overall increases in product quality
• · Works directly with Supply Chain to measure and gage supplier quality performance
• · Resolves employee issues through problem resolution
• · Manages departmental performance measures, including visual controls, and provides regular progress reports to manager
• · Conducts quality training/refresher training with site employees
• · Manages employee time regarding punching in and out, absenteeism, and vacation/sick time
• · Performs annual evaluation/performance reviews for team members
• · Complies with company’s business and human resources policies; work rules; safety requirements; quality standards; standard operating procedures; CLIA, HIPAA, OIG requirements and applicable local, State, and Federal regulations
• · Responsible for hiring, supervising, assigning work, counseling, disciplining, coaching, training, evaluating, and terminating nonexempt staff members
• · Perform other responsibilities as needed and assigned

What you’ll need:

• BS in quality, Engineering, Business Operations or equivalent or relevant work experience
• 5+ years relevant experience in Quality, Engineering, and/or Operations
• 5+ years supervision experience in a manufacturing environment
• Experience in leading and maintaining an ISO 9001 certification and requirements
• Experience in a Lean Manufacturing environment
• Ability to think strategically, critically analyze details, and solicit facts through go-and-see direct observation and listening to team members
• Demonstrated organizational, planning, and program/project management skills
• Ability to build trusting relationships and communicate effectively at all organizational levels
• Ability to manage multiple projects and changing priorities while working effectively in a team environment
• Strong statistical analysis skills
• Excellent communications skills and ability to communicate ideas with clear understanding of audience and gain commitments that are critical organizational success
• Fluent with MS Office (Excel and Word) required

How to Stand Out:

• ASQ, CMQ, or CQE certification preferred
• Blackbelt, Green Belt, or Lean Manufacturing certification
• Certified ISO Auditor
• Experience with Electromechanical assembly and testing
• Experience with CNC machining
• · Ability to read blueprints and electrical schematics
• · Experience with ERP systems, EPICOR a plus
• · Excellent verbal and written communication skills
• · Ability to coach and train individuals
• · Ability to motivate and influence a team