Microsoft D365 Manager

1 month ago


Pennsauken, United States The Honickman Companies Full time

SUMMARY

The ERP Manager will be responsible for implementing and supporting Dynamics 365 in a large enterprise setting. This role will utilize reporting, dashboards, and automated process development as a catalyst to support the needs of the business. The ERP Manager will be responsible for analyzing user requirements, understanding the needs of the business, and developing custom enhancements to improve the business. Working closely with various business leaders throughout the organization and using Dynamics 365 to align technology with business goals and processes.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


  • Ensures Dynamics 365, VIP and other core platforms are operating according to established protocols.
  • Continues to refine a 1-3-year strategy regarding our ERP transformation.
  • Adheres to the application & system roadmaps to consolidate systems in a common platform.
  • Serves as Tier 3 support and resolves end user issues regarding responsible ERP Applications
  • Works with appropriate operations, partners, and vendors to identify and solve problems.
  • Documents enterprise business applications, processes, and internal infrastructure to quickly access information needed to make purchases and diagnose problems.
  • Ensures that root causes of platform problems are understood, recommends appropriate solutions, and ensures the solutions are applied.
  • Provides direct leadership and coaching to the ERP Team to drive long-term organization capacity, bench strength and growth.
  • Directs and prioritizes the workload of subordinate personnel, responsible for performance reviews and salary administration.
  • Participates in strategic leadership discussions and sets direction for their team.
  • Works with our ERP partners to find innovative (leap) solutions to existing business problems.
  • Leads efforts to ensure company is utilizing functionalities of the enterprise applications and software, ensuring that ROIs are being met.
  • Ensures that company policies, standards, cybersecurity, and procedures are met, followed, and maintained in accordance with established company.
  • Conducts Code Reviews with IT leadership.
  • Performs other related duties as required and assigned.


About Us - The Honickman Companies (hongrp.com)



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