Clinic Operations Manager
2 weeks ago
We are seeking a Clinic Operations Manager with a Registered Nurse (RN) certification to lead our team of Medical Assistants and oversee the delivery of exceptional patient care. This role is pivotal in managing both the clinical and administrative aspects of our services, ensuring seamless operations and superior patient outcomes.
Key Responsibilities:
Team Leadership and Management:
- Supervise and manage a team of medical assistants, ensuring high standards of patient care and productivity
- Serve as a point of escalation for medical issues, providing guidance and support to the medical assistant team.
- Conduct regular performance reviews and develop training programs to enhance staff skills.
Operational Management:
- Address operational challenges, streamline processes, and implement strategies to improve efficiency and effectiveness in patient care.
- Collaborate with senior leadership to uphold and advance standards of care.
- Ensure compliance with healthcare regulations and maintain the highest levels of patient privacy and confidentiality.
Patient Communication and Care:
- Enhance patient interaction strategies to improve patient satisfaction and care outcomes.
- Foster a supportive and empathetic environment for patients and staff.
- Utilize advanced communication skills to manage patient expectations
Qualifications:
- Current Registered Nurse (RN) license required.
- Proven experience in a leadership role within a healthcare setting, preferably in hormone replacement therapy or a related field.
- Strong administrative and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work onsite in Charlotte, NC, and interact effectively with senior leadership and medical professionals.
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