Infor XA Analyst

Key Responsibilities:

Provide day-to-day user support for the Infor XA ERP system, addressing user inquiries and resolving issues promptly.

Configure and customize the Infor XA ERP system to meet business requirements and enhance system performance.

Collaborate with various departments to understand business processes and translate them into effective system solutions.

Conduct system testing and validation to ensure that configurations and enhancements are functioning as expected.

Develop and maintain system documentation, including user guides, process flows, and configuration settings.

Train end-users on the Infor XA system functionalities and best practices.

Participate in the planning and execution of system upgrades and patches.

Analyze system performance and recommend improvements to optimize system efficiency and user satisfaction.

Work closely with IT and other functional analysts to integrate Infor XA with other business systems.

Required Qualifications:

Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.

Proven experience as a Functional Analyst with Infor XA ERP system (any version, with a preference for v10).

Strong understanding of ERP system configuration, customization, and user support.

Excellent problem-solving skills and the ability to troubleshoot and resolve system issues effectively.

Strong communication and interpersonal skills to interact with users and stakeholders at all levels.

Ability to work independently and as part of a team in a dynamic environment.

Preferred Qualifications:

Experience with other Infor ERP systems such as LN or LX.

Previous experience in a manufacturing or distribution environment.

Knowledge of business processes related to manufacturing, supply chain, and distribution.

Key Skills:

In-depth knowledge of Infor XA ERP system.

Proficiency in system configuration and customization.

Strong analytical and problem-solving abilities.

Excellent written and verbal communication skills.

Ability to train and support end-users effectively.

Project management skills are a plus.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor