Infrastructure and Systems Operations Engineer

Found in: Appcast Linkedin GBL C2 - 3 weeks ago

Washington, United States Irvine Technology Corporation Full time

As an Infrastructure and Sys Ops Engineer, you will have a central role in developing, deploying, and managing our organization's cloud infrastructure primarily through Microsoft Azure and Microsoft 365. Your expertise will be essential in ensuring seamless integration, operation, and peak performance of our cloud-based solutions, aligning with our strategic IT goals. You will be instrumental in shaping our Microsoft Cloud strategy and infrastructure, playing a key role in the continuous improvement of our IT services.

Responsibilities:

  • Cloud Administration and Management: Take part in the administration and management of our Cloud environment, with a focus on Azure and Microsoft 365, and integrate them with on-premise systems. Ensure these environments work well together.
  • Monitoring and Troubleshooting: Monitor both Cloud and on-premise infrastructure proactively to ensure optimal performance. Quickly identify, diagnose, and fix problems, maintaining high system reliability and availability.
  • Cloud Services Configuration and Deployment: Set up and deploy Microsoft Cloud services, including creating Azure virtual machines, managing cloud storage options, and ensuring smooth integration with existing on-premise systems.
  • On-Premise Systems Oversight with Monitoring Focus: While we continue our transition to cloud, manage and oversee on-premise IT infrastructure, with a special focus on monitoring solutions like System Center Operations Manager (SCOM). Ensure its smooth operation and alignment with our cloud-based resources.
  • Security Management: Apply strict security protocols across both Microsoft Cloud and on-premise environments. Maintain data integrity, confidentiality, and compliance with standards.
  • Backup and Disaster Recovery Planning: Create robust backup and disaster recovery strategies for both cloud and on-premise systems, ensuring minimal disruption and continuity of operations.
  • Performance Analysis and Optimization: Regularly assess the performance of both cloud and on-premise systems. Implement improvements to increase efficiency and resource utilization.
  • Technical Support and Collaboration: Provide technical help to colleagues and collaborate with various IT teams to ensure a unified operation of cloud and on-premise systems.
  • Documentation and Reporting: Keep comprehensive documentation for cloud and on-premise infrastructures. Produce reports on system performance, incident management, and infrastructure updates.
  • Industry Trends and Knowledge Application: Keep up with the latest developments in cloud computing and on-premise technology. Use this knowledge to continually improve our IT infrastructure.
  • SCOM and Monitoring Tool Management: Manage the design, deployment, and management of SCOM and other monitoring tools like Martello IQ/Gizmo for effective IT infrastructure oversight.
  • Frequently update and configure SCOM and SCCM settings.
  • 24x7 Support Provision: Be ready to provide support around the clock as needed, ensuring continuous operation and fast resolution of critical issues.
  • Use automation to increase efficiency in cloud and on-premise operations..

Requirements:

  • 3+ years Microsoft Cloud technologies including Azure and Microsoft 365.
  • Comprehensive understanding of SCOM or similar monitoring tools, with proven skills in monitoring IT environments effectively.
  • Experience with Windows Server 2016 or newer, with experience in configuring, maintaining, and resolving issues.
  • Experience with Active Directory and Azure Active Directory, including domain management, user authentication, and group policy administration.
  • Detailed familiarity with various Windows operating systems, ensuring efficient support and administration.
  • General awareness of cloud and systems security best practices, implementing a security-minded approach in IT operations.
  • Skill in using cloud-based monitoring tools and methods to maintain and improve IT infrastructure performance.
  • Proficient in Device Management using SCCM/MS Intune preferred
  • Experience running SQL queries to generate reports preferred

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