Customer Service Representative

1 week ago


Boston, United States Marchon Partners Full time

Job Title: Client Service Representative

Location: Boston, MA – Role is onsite 100% but can earn remote days over time

Duration: 3 - 6+ month contract with intent of conversion to full-time


Role Summary

The client is seeking a Client Service Representative who will follow established procedures, respond to incoming telephone inquiries from various company clients and provide general product and account information, process both financial and non-financial transactions following established department procedures, resolve account problems and questions and assume additional responsibilities as requested by management.


RESPONSIBILITIES INCLUDE

  • Responds to incoming phone calls from existing and potential clients about the company's products.
  • Processes a variety of routine and complex financial and non-financial transactions while meeting or exceeding department standards for productivity and quality.
  • Resolves basic account problems and questions; initiates research on more complex problems by directing to appropriate work area for resolution.
  • Communicates by telephone, fax, and email correspondence with shareholders, participants, broker/dealers and others to verify information and clarify requests or provide appropriate documentation to customers as requested.
  • Maintains proper documentation of telephone calls and performs additional duties as requested.
  • Interacts with other departments within the Service Center to resolve problems and answer questions.


REQUIRED QUALIFICATIONS

  • Associate degree or equivalent work experience
  • Customer service experience preferred
  • Strong communication and analytical skills
  • Strong attention to detail and organizational skills
  • General knowledge of Microsoft Office products preferred


  • Boston, United States Usadscenter Full time

    **Customer Service Representative** Boston 2015-08-20 Ad ID: 137928 Job Offer: Customer Service Jobs Region: Massachusetts City: Boston Local area: Norwood, MA Job name: Customer Service Representative Job location: Norwood, MA Job type: Temporary/Contract Job category: Call Center & Customer Service Salary: $14 - $16 Hourly We are seeking individuals...


  • Boston, United States TopBuild Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2150-Boston posted onPosted 13 Days Ago job requisition idR-105081 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be proud to be a...


  • Boston, United States NR Consulting Full time

    Job Title: Customer Service Representative Location: Boston, MA 02116 Position Type: Contract with Possible extension Duration: 2+ months Overview : Customer Service Representative is responsible for by operating key stations by activating a typewriter-style keyboard terminal via (NDP-250) scanner for the purpose of updating into the computer. ...


  • Boston, United States PHOENIX BUSINESS CONSULTANT INC Full time $38,000 - $54,000

    Job DescriptionJob DescriptionWe are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers and will play a pivotal role in providing exceptional service and ensuring customer satisfaction. ResponsibilitiesGreet...


  • Boston, United States PHOENIX BUSINESS CONSULTANT INC Full time $38,000 - $54,000

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementTraining & development We are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers and will play a pivotal role in...


  • Boston, Massachusetts, United States Jobs for Lebanon Full time

    About Jobs for Lebanon:We are a leading provider of customer service solutions dedicated to delivering exceptional service to businesses in Lebanon and beyond. Our company offers a dynamic work environment with opportunities for growth and development.Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join...


  • Boston, United States Charles River Community Health Full time

    **Customer Service Representative** **Department:** CUSTOMER SERVICE **Office:** Brighton, MA **Customer Service Representative** **CLASSIFICATION/STATUS:** Non-Exempt, Full-time, 40 hours, Permanent **IMMEDIATE SUPERVISOR**: Manager of Customer Service **SUPERVISORY RESPONSIBILITIES**: None **WHO YOU ARE:** **YOUR ROLE & IMPACT** The **Customer Service...


  • Boston, Massachusetts, United States Compass Group Careers Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Compass Group Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and assisting with food preparation and presentation.Key...


  • Boston, United States Everlight Solar Full time

    Everlight Solar is seeking a skilled, highly energetic, and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry-level, evening shift position, with some weekend work. The Customer Service Representative will act as a connection, establishing and building relationships with our...


  • Boston, United States Circle K Stores, Inc. Full time

    Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...


  • Boston, United States Boston Public Schools Full time

    Boston Public Schools seeks  Customer Service Representatives - Transportation Department Reports To : Customer Service Team Leads Position Type: Temporary Position (Potential to stay on Long Term) Start date: July 1, 2024 OVERVIEW: The Boston Public Schools is the largest school district in Massachusetts with approximately 57,000...


  • Boston, United States Amour Marketing Full time

    We are a top-tier consulting sales and marketing firm. We help our clients popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative (CSR) to assist with our firm's strategic and...


  • Boston, United States Amour Marketing Full time $42,000 - $54,000

    Job DescriptionJob DescriptionWe are a top-tier consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service Representative (CSR) to assist with our...


  • Boston, United States Amour Marketing Full time

    We are a top-tier consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative (CSR) to assist with our firm's strategic and...


  • Boston, United States Amped-up Enterprise, Inc. Full time

    Customer Service Representative We at Amped-up Enterprise believe that Customer Service is the core of our business, and our teams are the link and glue of our company. We strive to create an environment where we provide hands-on training, tailored feedback, opportunity, and support to excel and grow personally and professionally. Our goal is to expand our...


  • Boston, United States ATLAS BUSINESS CONSULTING Full time

    Job DescriptionJob DescriptionAs a Customer Service Representative, you will play a pivotal role in maintaining our high standards of customer satisfaction. You'll have the opportunity to engage with our valued clients, addressing their inquiries, resolving issues, and ensuring they have a seamless experience with our company.What You'll Do:Assist...


  • Boston, United States Marchon Partners Full time

    Job Title: Client Service Representative Location: Boston, MA Role is onsite 100% but can earn remote days over time Duration: 3 - 6+ month contract with intent of conversion to full-time Role Summary The client is seeking a Client Service Representative who will follow established procedures, respond to incoming telephone inquiries from various company...


  • Boston, United States Marchon Partners Full time

    Job Title: Client Service RepresentativeLocation: Boston, MA – Role is onsite 100% but can earn remote days over timeDuration: 3 - 6+ month contract with intent of conversion to full-timeRole SummaryThe client is seeking a Client Service Representative who will follow established procedures, respond to incoming telephone inquiries from various company...


  • Boston, Massachusetts, United States Asurion Full time

    Job Title: Customer Service Representative - Sales, Repair & TechLOB: Customer Solutions InStoreWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and providing technical...


  • Boston, Massachusetts, United States Tufts Medicine Full time

    Job SummaryTufts Medicine is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key communicator, you will promote our commitment to superior customer service and provide excellent support to our patients.Key ResponsibilitiesCommunicate Effectively: Act politely and courteously to patients and customers,...