Failure Analysis Engineer

3 weeks ago

Sunnyvale, United States Intelliswift Software, Inc Full time

Job Title: Electrical Failure Analysis Engineer

Location: Sunnyvale, CA

Duration: 12 Months


The main function of an Electrical Failure Analysis Engineer is to investigate, troubleshoot, and then the root cause of defective Consumer Electronics such as computers, Virtual Reality Headsets, home electronics, and wearables. A typical Electrical Failure Analysis Engineer has the ability to apply principles and theories of electronics engineering, mechanical engineering, and software engineering to reach a root cause and report findings.


Job Responsibilities:

Perform failure analysis on Consumer Electronics devices.

Replicate customer-reported failure

Collect software logs.

Update and flash devices with new software and firmware.

Generate various test scenarios and collect failure data as needed.

Utilize diagnostic equipment to characterize failure signatures (oscilloscope, audio tester, thermal camera, microscope).

Test and disassemble devices according to engineering instructions, technical manuals and knowledge of electronics theories and components.

Isolate and Root Cause failures to module or component level.

Propose containment, corrective action or improvement solutions

Write and present Failure Investigation reports to cross-functional teams.

Collaborate with various engineering teams (Quality, Electrical, Reliability, Software).

Organize and manage lab space including testing areas, assembly areas, and other workspaces within the lab.

Receive, track, and ship devices. Manage and report the progress of devices under triage.


Skills:

Creativity, verbal and written communication skills, analytical and problem-solving ability.

Team player and detail-oriented.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Knowledge of the practical application of engineering science and technology.


Education/Experience:

Bachelor's degree in engineering required.

Experience or desire to work with consumer electronics products

Experience with testing and repair of consumer electronics

Experience using failure investigation techniques (5 Why, Root Cause Tree Analysis…).

High attention to detail, hands-on, and self-motivated

Proven ability to work autonomously with minimal guidance

Familiar with diagnostic test equipment such as oscilloscopes, DMMs, power supplies, and other standard lab equipment (microscope, hand soldering tools).

Experience with articulating engineering solutions to both technical and nontechnical cross-functional teams.

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